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The Gateway Resort Damdama Lake Gurgaon

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Featured image
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of The Gateway Resort Damdama Lake Gurgaon

The Gateway Resort Damdama Lake Gurgaon

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationDamdama Lake13 min walk
  • Popular LocationJindal College16 min drive
  • Popular LocationShri Shiv Kund Hot Water Spring25 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)72 min drive

Choose dates to view prices

About this area

Gurugram

Located in Gurugram, The Gateway Resort Damdama Lake Gurgaon is in the city centre. Kingdom of Dreams and Urusvati Museum of Folklore are cultural highlights, and travellers looking to shop may want to visit Omaxe Celebration Mall and Good Earth City Centre. Travelling with kids? Consider Appu Ghar, or check out an event or a game at Nahar Singh Stadium.
Popular Location

What's nearby

  • Damdama Lake - 13 min walk
  • Jindal College - 16 min drive
  • Shri Shiv Kund Hot Water Spring - 25 min drive
  • Omaxe Celebration Mall - 37 min drive
  • Brown Hills College of Engineering and Technology - 38 min drive

Getting around

  • Faridabad Railway Station - 38 min drive
  • Indira Gandhi International Airport (DEL) - 72 min drive

Restaurants

  • Where to eat
  • Buzz – Coffee shop offering international cuisine. Open daily.
  • Sian – Restaurant offering Chinese cuisine. Open daily.
  • Swirl – Open daily.

About this property

The Gateway Resort Damdama Lake Gurgaon

Family-friendly hotel with full-service spa and golf course
Along with a full-service spa, this smoke-free hotel has a golf course and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 78 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. LED TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Gateway Resort Damdama Lake Gurgaon offers 78 forms of air-conditioned accommodation with DVD players and minibars. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers and complimentary toiletries.

This Gurugram hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor tennis court, a 24-hour health club and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: INR 750 for adults and INR 500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • 9 holes of golf
  • Air hockey
  • Arcade/games room
  • Archery
  • Basketball
  • Billiards/pool table
  • Table football
  • Free bike hire
  • Full-service spa
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Private picnics
  • Table tennis
  • Volleyball
  • Ziplining

Family friendly

  • Arcade/games room
  • Children's games
  • Children's toys
  • DVD player
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubs
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Books
  • Couples dining
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Children's pool
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
The following facilities are closed on Sunday and Monday:
  • Hot springs
  • Indoor pool
  • Children's pool
  • Outdoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 3000 per pet, per stay
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2500.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: INR 3000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 750 for adults and INR 500 for children (approximately)
  • Airport shuttle fee: INR 4500 per vehicle (one-way)
  • Pet fee: INR 3000 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and liquor are not permitted on the premises.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 12 years old are not allowed in the spa

Property is also known as

Gateway Damdama
The Gateway Damdama Gurgaon
Gateway Resort Damdama
Gateway Resort Damdama Lake Gurgaon
Gateway Resort Damdama Lake Gurgaon Gurugram
Gateway Damdama Lake Gurgaon Gurugram
The Gateway Resort Damdama Lake Gurgaon Hotel
The Gateway Resort Damdama Lake Gurgaon Gurugram
The Gateway Resort Damdama Lake Gurgaon Hotel Gurugram

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 26 out of 52 reviews
5 - Excellent 50%
Rating 4 - Good. 21 out of 52 reviews
4 - Good 40%
Rating 3 - Okay. 4 out of 52 reviews
3 - Okay 8%
Rating 2 - Poor. 1 out of 52 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 52 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

4/5 Good

Stayed 1 night in Feb 2021

5/5 Excellent

Stayed 1 night in Dec 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Place is super awesome but staff is too pathetic
Stayed 1 night in Nov 2020

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Me and my husband stayed for 2 nights. - There were frequent electricity cuts which is not expected in a 5 star hotel. - The service was not upto the mark as well as the eatables and utensils requested by the visitors from next room lying near our door for an entire day until we requested to clean it as cats and squirrels started coming in. - For a 5 star hotel, the toiletries provided were too limited as well. Eg: face napkins was not there - There were lizards in balcony due to which we were unable to stay much in balcony too
Stayed 2 nights in Oct 2020