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Reviews of Quality Inn Greenville I-30

2.5 out of 5
Quality Inn Greenville I-30
1209 East I-30, Greenville, TX

Reviews

6.4
Rating 10 - Excellent. 68 out of 267 reviews" "
Rating 8 - Good. 69 out of 267 reviews" "
Rating 6 - Okay. 34 out of 267 reviews" "
Rating 4 - Poor. 37 out of 267 reviews" "
Rating 2 - Terrible. 59 out of 267 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Lara

Travelled with family and small children
Disliked: Staff & service, amenities
Homeless in parking lot.. dirty room… staff didn’t know how to fin my reservation… staff was asleep at 10:30pm …
Stayed 1 night in Dec 2023

2/10 Terrible

Alexsander

Stayed 5 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here till they clean up their act
This hotel is the opposite of quality. My room was dirty. I found human hair, a dead cricket, a live cockroach, and one other creepy crawly. The tub has rust on the outside. The bed was actually comfortable with clean sheets and no bugs. I did not feel safe here. There were super shady people in the parking lot, and the hallways smelled like pot. When i checked in, the guy working there was nice, and i think he knew i wasnt going to be happy with the room. He tried to persuade me get a 2nd floor room, but he gave me a 1st floor room and I instantly wished I was on the 2nd floor. People were loud, heard some fighting, slamming doors. I will be complaining to the company. This hotel was dirty, unsafe, and loud.
Stayed 1 night in Dec 2023

2/10 Terrible

Uliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room
Terrible, not clean room with dirty towels.
Stayed 1 night in Dec 2023

4/10 Poor

Adam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel needs lots of work ! Staff was ok but the place needed lots of upgrades and a new cleaning staff

10/10 Excellent

Myreo

Stayed 1 night in Nov 2023

10/10 Excellent

Eliseo

Stayed 1 night in Nov 2023

10/10 Excellent

Brittany

Stayed 1 night in Nov 2023

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Deteriorated hotel, needs some major renovation or at least multiple fixes.
Stayed 1 night in Nov 2023

2/10 Terrible

Michelle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches!!!
I was fine until I got the room. Room 108. It was clean. Outdated. But clean. I wasn’t in my room 30min when I saw the first baby roach. I know bugs happen. So I brushed it off. About an hour later I saw a 2nd roach on the desk. I decided to leave at that point. Two too many. When I was leaving I saw one crawl across the bed. I killed in in a napkin to take to the front desk. I went to check out and the rep did not even ask why or how my stay was. I handed him the napkin with the dead roach in it and said it was the 3rd one in the 2 hours I was in the room. He looked at it and threw it in the trash. Did not say sorry or how can I fix it or anything. Just said there was nothing else I needed to do to check out. I will never stay at a Quality Hotel again. You definitely get what you pay for.
Stayed 1 night in Nov 2023

4/10 Poor

Arturo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is in horrible condition. The rate was very low and so I should have known it was doing to be a dump. All I can say is that it was better than sleeping in my car at a rest area.
Stayed 1 night in Nov 2023

2/10 Terrible

Sharon

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
We liked that they had good water pressure and temperature. Everything seemed to be broken and the tub didn't have a plug AND was moldy. There was a strong dog smell in the hall and sporadic barking through the night.
Stayed 1 night in Nov 2023

10/10 Excellent

Rodney

Stayed 1 night in Nov 2023

2/10 Terrible

Marguerite

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst Quality Inn I have stayed in would not recommend it to anyone. I won’t stay in a Quality Inn again.
Stayed 1 night in Nov 2023

8/10 Good

Brittany

Business traveller
Liked: Amenities, property conditions & facilities
Communication was excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Erica

Liked: Cleanliness, staff & service, room comfort
Value for money
The bed was comfortable. Sheets were stained. Towels were thin but clean. Would have appreciated more than one facecloth.
Stayed 1 night in Oct 2023

2/10 Terrible

Alycia

Disliked: Cleanliness, property conditions & facilities
I didn’t stay there the room that they gave me was nasty. It had holes all in the walls and their room had a mildew smell. That is why I left and I want my money back.
Stayed 2 nights in Oct 2023

2/10 Terrible

Chris

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived and checked in with the front desk and went to grab my bags and there were 5 people out front drinking and being belligerent. I went to my room and it smelled like urine. I couldn’t stay there and asked for a refund and he declined. I would really appreciate if someone called or emailed me about this.
Stayed 1 night in Oct 2023

4/10 Poor

jeffrey

Disliked: Cleanliness, property conditions & facilities
Low expectations
Inexpensive room so lower your expectations. I don’t believe I will stay there again.
Stayed 1 night in Oct 2023

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not stay there. Drug addicts everywhere, couldnt get into the room. Key card did not work. Stunck badley of tobacco smoke, which irritated my COPD and i am suffering now. The place was very scary. Something needs to be done about this place. I want a full refund that was prepaid with extra for travlers insurance. Please notify!
Stayed 2 nights in Oct 2023

10/10 Excellent

Kimberly

Liked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

David

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I’ve ever stayed in my life. There was no water. I could not shower, flush the toilet, nothing. There were wet stains on the carpet and the the whole thing was so filthy that I slept on top of the sheets with my clothes on. When I talked to the manager about all this he waived one of the pet fees, $15 and when I asked for a receipt when I was leaving they refused because I did the reservation through Expedia.

6/10 Okay

Connie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with the property inability to provide pool, breakfast, clean and quality service for a Choice Hotel.
Stayed 1 night in Sep 2023

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Quiet
Stayed 7 nights in Sep 2023

2/10 Terrible

Autumn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2023

2/10 Terrible

Christopher, San Antonio

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting property. DO NOT STAY HERE! Dirty sheets. Dirty towels. Bugs smashed on walls. Whole place stinks. It’s a true roach motel. Those reviews that say “It’s ok” must like staying in filth. I slept in my car. So gross.
Stayed 1 night in Sep 2023

4/10 Poor

robert

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Ceilings paper thin, heard kids running in the Rome above until 1:30 am. Shower not clean looking, no wash clothe. Comforter thin. TV janky. AC worked like a charm though….
Stayed 1 night in Aug 2023

2/10 Terrible

EBAI EMMANUEL

Stayed 1 night in Aug 2023

2/10 Terrible

Timothy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was nothing liked advertised. Pictures available on website was not a correct or proper presentation of the hotel at all. Disappointing.
Stayed 4 nights in Aug 2023

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Need to defrost refer and fix ice machine
Stayed 1 night in Jul 2023

4/10 Poor

Cristobal

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

John

Business traveller, Travelled with partner
Liked: Staff & service
Room was good. Property needed to be mowed. And the breakfast needs to be brought back. And the pool has been filled in.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ron

Stayed 4 nights in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick stop-over for the night, but the room was clean, the staff was very friendly, and the bed was very comfortable. I would book it again.
Stayed 1 night in Jun 2023

4/10 Poor

Foy

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Jun 2023

6/10 Okay

Carrie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Advertised as having a pool but on arrival the pool had been filled with sand. No outdoor area available to sit outside. No elevator. No breakfast available, not even coffee in the breakfast area. On the plus side, the room was clean and the area was fairly quiet. Serviceable accommodations but nothing to consider as a reason to return.
Stayed 1 night in Jun 2023

10/10 Excellent

Jerry

Stayed 1 night in Jun 2023

6/10 Okay

Jennifer

Stayed 1 night in Jun 2023

10/10 Excellent

olubukola

Travelled with family
Liked: Cleanliness
Good service
Stayed 1 night in Jun 2023

2/10 Terrible

Olufisayo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Dirty filty and worst thing rain fell on while sleeping on the bed because of roof leaking. Also they keep locking me out of the room clainlming hotel.com does not pay them yet. I have to sleep on the floor dirty carpet . It was an horible experience. Quality inn I 30 Greenville is a mess no star
Stayed 3 nights in Jun 2023

2/10 Terrible

Maria

Stayed 2 nights in Jun 2023

4/10 Poor

Daniela

Liked: Staff & service, property conditions & facilities
The rooms were dirty and they were not responsible of cleaning
Stayed 2 nights in Jun 2023

2/10 Terrible

Marsha D

Disliked: Property conditions & facilities
People coming in and out all night knocking on doors. Wondered if there were drugs or homeless there. Hole in fence and people coming back and forth between adjoining property and entering in back door.
Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Brandy

Disliked: Cleanliness, property conditions & facilities
This place is seriously rundown. I used to stay here years ago and it was nothing like this last experience. I don’t know if someone new is running it, but there is nothing quality about this place. Spend some extra money and stay at a cleaner location.
Stayed 1 night in May 2023

10/10 Excellent

Cynthia

Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
10/10 do not recommend.
Front desk clerk was friendly but the rooms were horrible. As soon as you walked in it smelled like cigarettes and weed, toilet did not flush, the sheets were full of stains and roaches in the tub. We decided to leave the same night. Pictures do not look like the actual hotel.
Stayed 1 night in May 2023