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Reviews of The Embassy Hotel

3 out of 5
The Embassy Hotel
38-41 Camperdown, Great Yarmouth, England

Reviews

7.2

Good

Rating 10 - Excellent. 35 out of 151 reviews" "
Rating 8 - Good. 50 out of 151 reviews" "
Rating 6 - Okay. 41 out of 151 reviews" "
Rating 4 - Poor. 14 out of 151 reviews" "
Rating 2 - Terrible. 11 out of 151 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Travelled with family, Travelled with family and small children
Liked: Staff & service
The gentleman on reception couldnt have been anymore helpful, the room its self was a nice size for us. The cleaniness was generally ok just the smell in the bathroom wasnt so pleasant but we didnt let that bother us as was only a base gor the night time
Stayed 2 nights in May 2024

2/10 Terrible

Clive

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grubby hotel
Dirty throughout, place in need of new carpets and beds
Stayed 3 nights in Sep 2023

4/10 Poor

Andy

Disliked: Cleanliness, property conditions & facilities, room comfort
One night stay . Hotel needs lots of money spent on it. Cleanish hotel , bed lumpy
Stayed 1 night in Sep 2023

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The gentleman greating you was excellent breakfast was lovely presented. The hotel is aged in decor. The area around is full of imagraints.
Stayed 2 nights in Sep 2023

8/10 Good

nicholas

Stayed 3 nights in Sep 2023

6/10 Okay

MOHAMMED

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
windows were not safe for kids. furniture were very old with sharp edge carpet were old and torn. No fans. Need refurbishment soon
Stayed 2 nights in Aug 2023

8/10 Good

Paul

Business traveller
Liked: Staff & service
Great communication with the hotel.
Needed a late check in as I was working late..the communication was great and the landlord (I’m guessing) stayed up to let me in.really appreciated it.thank you.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

michael

Stayed 2 nights in Jul 2023

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good value for money Good breakfast Property in poor condition, but for value ok
Stayed 1 night in Jul 2023

6/10 Okay

Carl

Travelled with group
Disliked: Room comfort
Was a quick overnight stay basic is the best description and very dated but did the job for one night would book again not if could find something better .. bed was the big let down like sleeping on concrete woke up with a very stiff back . Was warm at night but couldn’t have windows open with steeet noise
Stayed 1 night in Jul 2023

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very helpfull and nice the property but the hotel is in a bad way stagnant water smell has you enter property the carpets look dirty there is no bar it advertises a pizza bar thats not open ever the wifi does not work
Stayed 4 nights in Jul 2023

8/10 Good

Gary

Liked: Staff & service, room comfort
A last minute booking, but was made very welcome by the staff. Decor a little tired, but nevertheless a comfortable and quiet nights stay. Breakfast was more than ample and well cooked. We would stay here again.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Clean but dated
Stayed 1 night in Jul 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Staff are really friendly
Staff are really friendly, The hotel is very dated and the carpets looked pretty grubby, but my room was OK and it was clean. Breakfast was really good too.
Stayed 1 night in Jul 2023

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good breakfast and value for money, very good location.
Stayed 1 night in Jun 2023

10/10 Excellent

Steph

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff was polite and friendly . Very helpful
Stayed 4 nights in Aug 2022

8/10 Good

Ewelina

Travelled with family
Liked: Cleanliness, staff & service
Great location. Good breakfast. Very friendly staff. Cheap drinks in bar.
Stayed 1 night in Aug 2022

8/10 Good

Peter

Stayed 1 night in Aug 2022

6/10 Okay

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed at the hotel for 2 nights the WiFi was terrifible our child could not watch you tube to occupy his mind the TV was the n need of updating it was like being back in the 80s . The bed was comfy . The shower was no good we might as well used a bucket with holes in it would if been quicker . The breakfast was ok but would have been better if it was not over cooked the coffee was bitter but apart from these comments it was ok to stay we paid £259 which in my opinion it alot of money for what we had in the hotel
Stayed 2 nights in Aug 2022

8/10 Good

Katarzyna

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I have only one issue the cleaning must be better.
Stayed 4 nights in Aug 2022

6/10 Okay

Tal

Disliked: Property conditions & facilities
The mattress needs replacing single glazed window that only stays open half way, the toilet stopped working after 2 days.
Stayed 2 nights in Aug 2022

4/10 Poor

martin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Superior Room
Dated room that wasn’t very clean, cob webs on lights. Stained carpet and sofa, burn to work station chair, work station varnish peeling off and stained. Tv signal kept failing. Double bed was two singles put together so could feel the gap. Would avoid at all costs. Would definitely not stop here again.
Stayed 3 nights in Aug 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

B

Decent Enoough
Stayed 2 nights in Jul 2022

8/10 Good

Clinton

Travelled with partner
Liked: Cleanliness, staff & service
The bed was comfortable and staff were polite
Stayed 1 night in Jul 2022

8/10 Good

Gary

Stayed 1 night in Jun 2022

6/10 Okay

Ashley

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2022

2/10 Terrible

Katie

Stayed 1 night in Jun 2022

8/10 Good

I.

Business traveller
Liked: Staff & service
Good for business/contractors
Needed somewhere to stay whilst working in Lowestoft. Hotel good value for money. Although there was a bar on site it was not showing sky football and only servicing piaza as evening meal so were elsewhere. Good real ale pub close by + fish & chip shops & takeaways. Only problem was no mug in beedroom to make drinks.
Stayed 1 night in May 2022

8/10 Good

Mathew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great host
Great host, very welcoming, superb location
Stayed 1 night in May 2022

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dave and Diana were excellent hosts could not find anything wrong with the customer service at all. Well done guys.
Stayed 3 nights in Apr 2022

10/10 Excellent

Sean, Gravenhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dave on reception really helpful and will make your stay memorable, also website pictures are old , and it’s been refurbished and looks much better when you arrive
Stayed 1 night in May 2022

10/10 Excellent

Sheena

Stayed 2 nights in Aug 2021

4/10 Poor

Mark

Disliked: Property conditions & facilities, room comfort
The worst accomadation ive ever stayed in
Room not cleaned properly head board propt up with plastic bottle beds base stained aswell as pillows mattresses not comfortable got 8 hours sleep in 3 days it was so bad left a day early the only good thing was staff couldnt get a bath one night no hot water coming out of tap and the lift didnt work overall would mark it 3 out of ten.
Stayed 4 nights in Aug 2021

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy Hotel
Very very good on arrival we were greeted by a very nice man who took us to our room and explained everything. The whole hotel smelt of disinfectant and was very clean. The food was lovely and fresh and plenty of it. We would definately stay again
Stayed 2 nights in Aug 2021

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service
Great location close to everything. Friendly polite and helpful staff! Beds not comfortable at all and shower would not stay up.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel and great location, parking is awful tho as its on main street
Stayed 3 nights in Aug 2021
Response from Kash on 24 Aug 2021
Thanks

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Felt the hotel needed some tlc very tired!
Stayed 1 night in Aug 2021
Response from Ali on 24 Aug 2021
Noted

10/10 Excellent

KEITH

Travelled with family
Liked: Staff & service, room comfort
Wells weekend
Stayed for a weekend with our 7yr old granddaughter in a family room which was very spacious and comfy beds. Breakfast was lovely and the staff looked after our needs and very efficient. Check in was quick and was taken to our room. Overall would come back.
Stayed 2 nights in Aug 2021
Response from Kash on 24 Aug 2021
Thanks

6/10 Okay

Verified traveller

Travelled with family
Embassy hotel
Quite dull looking which is a shame as it only needs a pick me up lick of paint. Noisy floorboards, but other than this it’s fine.
Stayed 1 night in Aug 2021

4/10 Poor

Nayer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Radha SR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location reasonable price
We had a very comfortable stay at the hotel. Room was decent size and comfortable reasonable price for seafront. This place is literally 2 mins from Yarmouth sea life. Breakfast was nice, full English breakfast.
Stayed 1 night in Aug 2021

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Clement

It’s ok it’s bit dated
Stayed 1 night in Aug 2021

6/10 Okay

Kenneth

Travelled with family
Disliked: Cleanliness, room comfort
Stayed for one night in august 2021, staff were friendly , hotel needed some TLC and a good clean, no mattress cover on either bed, luckily it was a warm night so we could sleep on top of the duvet, breakfast was ok. Hotel in good location for beach and other amenities
Stayed 1 night in Aug 2021

6/10 Okay

ALLYSON

Disliked: Cleanliness, property conditions & facilities, room comfort
Holiday
Mattress needs changing Room and bathroom needs updating plus bathroom furniture room 5
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
I was concerned about some previous reviews, but in reality we had a good 3 days. We took our 2 year old grandson with us and had a family room that was clean and well set out. Free off site parking was available very close to the hotel. Reasonable prices in the bar and the staff were very helpful. A good cooked breakfast was served 8 - 9.30. Some refurbishment is needed, particularly re the carpets in the communal areas. The hotel is located just off The promenade opposite the Sea Life Centre and was very conveniently placed.
Stayed 3 nights in Jul 2021

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel good stay
The hotel was nice and well looked after. Easy check in and quick. Rooms were ok but do show their age. Breakfast was great all laid out ready and friendly welcoming staff in the morning. Good location and out of the way of the main noise from the arcades
Stayed 2 nights in Jul 2021

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021