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"Clean room and walking distance to the lift and lots of restaurants. "

"Staff very Attentive , good customer service. The place is ok"

"Amazing stay and central to all that Ottawa offers. Rooms are a bit outdated and need an upgrade there was dust in certain areas that can be cleaned"

"When I checked in, they could not find my room reservation booked and paid through Expedia. I had two reservations. One that was unpaid that was under my name and one that was paid that was spelled incorrectly with the wring phone number attached. I stood in the lobby over an hour trying to rectify the problem. Almost paid for another room until the manager came to assist. I called Expedia twice and they could only find the unpaid reservation and not the paid reservation. It was a complete mess. "

"Professional staff throughout the hotel. "

"Clean room. Facility is clean. Structured. Room very comfortable. Valet attendants go above. Courteous, helpful as I am handicapped needed care to load/unload. Once we learned the access to the hotel not being where the casino is was much easier. A lot of construction in the area. "

"I like this hotel. It’s simple, clean, no frills and gets the job done. Hallways carpets are a little worse for wear but the room serves the purpose - you get what you reserve! - and you’re close to everything. It’s a “go to” for me. "

"The staff is very rude we asked for plates and they said they do not have plates in the hotel after charging 200 a night. They send plastic fork spoons and glasses."

"Close to the Mirvish theatre, clean room, convenient location. "