Search Hotels by Best Western in Grayslake from ₹7,967

"Staff were very helpful "

"This is a great place for families with young children but I would have liked more division/spaces for young adults."

"The staff was great. Room was clean. Breakfast selection was awesome. "

"Overall very good place to stay. There was a vinyl chair with something spilled on it and it was not wiped off. But other than that, it was excellent and I would recommend a stay there."

"This location is amazing!! "

"We stayed one night and while the staff was wonderful, the parking/location easy to find and our room clean, there was no heat in our room and the remote didn't work (even after changing batteries). We didn't find out about the heat until the middle of the night, we told the staff the next morning and they offered a new room and sent maintenance in right away. The breakfast was solid."

"Outdated. The hotel needs renovation but it meet the need for a short trip. "

"I stayed 2 nights at this location. Staff were very friendly. However, this motel was not well maintained. Walkways and parking lot were obstacle courses with dog wastes everywhere. Rooms (I moved to another room due to broken TV) didn't look to have not been updated for decades. Old mattresses, stains on carpet and bathtubs, rusts around fixtures and AC, etc. "

"I found a cheaper rate for my room and was charged the highest rate at check in. I was also told by the desk clerk the wrong place to call for a refund for the cheaper reservation. It was warm in my room so I didn't pull back the covers on the bed. When I pulled them back the next day I found bed bugs. I scooped one up in a cup and took it to the front desk. They changed my room and I wanted to speak to the manager and was told they would be there in the morning. They were there and gone by 10 am and never contacted me. I also sent 2 emails about the bugs and never got a response. Since they ignored the bed bug problem they could have spread them through out the motel. "