"Mosquitoe infested, wrong address for gps, inside a very narrow lane that uber refused to come, no toiletries or even towels, person on duty clueless about the correct remotes for tv and ac. Extremely bad experience."
"Mosquitoe infested, wrong address for gps, inside a very narrow lane that uber refused to come, no toiletries or even towels, person on duty clueless about the correct remotes for tv and ac. Extremely bad experience."
"Excellent customer service from Staff and very well maintained rooms. Monu and Vivek at the front desk went above and beyond to help us with our itinerary and securing a ride. The other staff at this hotel were also super polite and ready to help whenever they saw us. Nice people and nice place. The location is also convenient with the hotel being on the main road, it was easy to get cabs, autos and rickshaws to get around. "
"Excellent customer service from Staff and very well maintained rooms. Monu and Vivek at the front desk went above and beyond to help us with our itinerary and securing a ride. The other staff at this hotel were also super polite and ready to help whenever they saw us. Nice people and nice place. The location is also convenient with the hotel being on the main road, it was easy to get cabs, autos and rickshaws to get around. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Really clean room & good shower with a functiong mixer tap unlike a lot of hotels in India. The housekeeping, reception, travel agency & food/beverage teams were all excellent. You could tell they were proud of working for the hotel. I would rate it as the best hotel in my 3 week stay in India.
Really clean room & good shower with a functiong mixer tap unlike a lot of hotels in India. The housekeeping, reception, travel agency & food/beverage teams were all excellent. You could tell they were proud of working for the hotel. I would rate it as the best hotel in my 3 week stay in India.
Had an excellent stay at The Kashi Residency. It’s close to Assi Ghat and other attractions. The staff are really helpful and always happy to help. Thanks to Ayush, Raj Kumar and all staff members who made my staff a memorable one.
Had an excellent stay at The Kashi Residency. It’s close to Assi Ghat and other attractions. The staff are really helpful and always happy to help. Thanks to Ayush, Raj Kumar and all staff members who made my staff a memorable one.
Excellent customer service from Staff and very well maintained rooms. Monu and Vivek at the front desk went above and beyond to help us with our itinerary and securing a ride. The other staff at this hotel were also super polite and ready to help whenever they saw us. Nice people and nice place. The location is also convenient with the hotel being on the main road, it was easy to get cabs, autos and rickshaws to get around.
Excellent customer service from Staff and very well maintained rooms. Monu and Vivek at the front desk went above and beyond to help us with our itinerary and securing a ride. The other staff at this hotel were also super polite and ready to help whenever they saw us. Nice people and nice place. The location is also convenient with the hotel being on the main road, it was easy to get cabs, autos and rickshaws to get around.
Sanju
Reviewed November 12, 2025Reviewed November 12, 2025
It was really a memorable stay at Surya Kaiser Palace, hassles free check in and courteous service. Had few issues with my luggage lock which they gleefully resolved. Even the property is well maintained and worth staying there. I have already thought of booking this hotel whe
It was really a memorable stay at Surya Kaiser Palace, hassles free check in and courteous service. Had few issues with my luggage lock which they gleefully resolved. Even the property is well maintained and worth staying there. I have already thought of booking this hotel whe
Anonymous traveller
Reviewed January 15, 2021Reviewed January 15, 2021
We booked premium room for stay , net and clean room.
Receptionist is also very helpful for any help
Feel good and safe for family
Easy to access hotel on main road near banaras railway station
Best hospitality and good taste .
We booked premium room for stay , net and clean room.
Receptionist is also very helpful for any help
Feel good and safe for family
Easy to access hotel on main road near banaras railway station
Best hospitality and good taste .
Kishan
Reviewed November 5, 2026Reviewed November 5, 2026
Very nice hotel, facilities and location. Staff wonderful. Unfortunately they did not have a morning yoga session as promised so another hour in bed would have been nice.
Very nice hotel, facilities and location. Staff wonderful. Unfortunately they did not have a morning yoga session as promised so another hour in bed would have been nice.