Search Hotels Near Glorieta Plaza, Lima

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"There was a great breakfast buffet."

"good"

"Excellent customer service "

"Staff was so friendly and asked if there was anything we need. The breakfast buffet was excellent as was the gym."

"Absolutely great location and nice hotel. A HUGE problem arose right when our stay started. The pull out couch bed had a giant curve shaped like a hammock! We went to the front desk to ask if there were any rooms with a functioning pull out sofa bed. The front desk said word for word, “none of our pull out sofas are flat.” We were shocked, what is the point of allowing us to book for three if there aren’t enough functioning beds. We were offered a second room for the low price of $250 USD. All in all it was a great property with great amenities but an absolute joke of customer service. Would’ve been 5 stars for 2 people but 3 it is a lousy 2 star at best."

"Title: Mixed experience – great staff, but significant service issues I had a mixed experience during my recent stay. On the positive side, the breakfast offered a great variety of options, and the staff in that area were excellent—a special thanks to Erika for her service. The housekeeping staff were also wonderful, particularly Diana. However, there were several issues that detracted from our stay. While the reception staff were generally polite, the service overall felt lacking in some areas: • Comfort: One night, the air conditioning was turned off between 11:00 PM and 5:00 AM, making the room hot and uncomfortable. • Amenities: The pool was closed on one of the days we planned to use it. • Check-out: I had booked three spa services and requested a late check-out to accommodate them. The hotel only offered an extension until 12:30 PM, which was insufficient for my needs. As a result, I was forced to check out much earlier than anticipated at 10:30 AM. I truly appreciated the hard work of the breakfast and cleaning teams, and some of the people in the welcoming area door but the lack of flexibility and the issues with basic amenities and air conditioning made the stay disappointing. I was VIP with hotels. Com and did not get any welcoming drink or similar. "

"So convenient to have so close to the airport esp when you have a late night flight. Super clean, staff were very friendly and helpful, and the breakfast buffet was robust and delicious. Shout out to the server, Bruno, who went above and beyond with service and answering all my questions!"

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