Search Hotels Near Genting Casino, Reading

"Room was clean and decent size for family of 4 however it was extremely hot. Couldn’t sleep first night however next morning we raised this issue and was provided with fans. Saw other guests complaint about same issue so I guess it’s common. Parking was stressful, their carpark was expensive and full so had to quickly drop everything then park at the mall carpark for £7 a day. No cars allowed in front of hotel except for buses. You have to go around to get to the hotel carpark"

"IT WAS A GOOD STAY , STAFF FRIENDLY, FUN GAMES , DECENT GYM ALSO... THE HOTEL HAS ONLY THE ONE PINBALL MACHINE, I THINK IT WAS MY MISTAKE BUT THOUGHT IT HAD MORE & INCLUDED THE GUEST ROOMS - BUT SADLY NOT 😥 BUT , I WOULD STAY THERE AGAIN ! ALSO , YOU CAN DRINK IN THE BAR AFTER 11 PM ... NICE "

"ok"

"Room was clean but a bit tatty, holes in curtains"

"Room was okay, music was loud but told in advance. Staff were a little rude"

"Breakfast needs a re think. 15 mins to get a fried egg is not really acceptable and the choice of items limited. Hot food was not particularly hot."

"Kitchen cutlery was dirty, whole flat was dirty, dusty, we were sneezing soon as we arrived, complained and was moved rooms but was still dusty. Mites on sills, dirt in units. Area is awful no amenities close by. Emailed staff who did email back, then I called kept putting me on hold eventually asked to speak to manager. Car park bays are tight someone damaged our car. Sofa was battered, dirty floors, marks on bedding, dirty blinds, bin wasn't working or shower gel container, oven was noisy, awful place "

"Staff very friendly and efficient. Sink was blocked, soap dispenser in shower was empty. No kettle in the room and although there was free drinking water and free hot drinks that was all the way down in reception. I knew I was opting for a stripped down version of a hotel room but have stayed in lots of other hotels that offer more for the same price. "

"Car parking is a major problem!! And for this reason, I would not be returning, so lucky to get a small car parking space; otherwise, it would have meant parking off-site, which I would not have liked at all. The reception team were not very good at all, and had very poor customer service. Very disappointing "