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"Beautiful hotel, we were upgraded to a junior suite which was a fantastic room. The staff were extremely friendly and attentive, the pool area was very nice. The breakfast was varied and of excellent quality. We availed of the free bike hire a few times too. In short, everything you could want in a hotel. "

"Wonderful stay. Nice rooms and beds "

"Everything was so pleasant about this hotel! The staff were very friendly. Only thing I wish it gave better information were about parking. There were no parking lot in the premise. It’s 500m away. Also I wish it had better amenities. "

"Met by Sonia in reception who was just so very helpful. Hotel provided us with bikes to explore the town. Such fun. Then Ricardo helped us get tickets to the Puccini concert in the San Giovanni. We loved Lucca and it was in no small part owing to the lovely people we met in the hotel and in the city. "

"A lovely hotel in a great location. Room are clean and breakfast was very rich. "

"I appreciated that the staff reached out to us to confirm our expected check-in time to ensure that arrangements were made in case it was after hours and self-check-in was required, which ended up being our situation. "

"Ready to help"

"Property was very nice with easy access and also a lot for luggage. AC worked great and there was a good sized shower. Great location close to the main promenade with plenty of dining options and also close to the train station. Also parking was very convenient at the train station as we had a large 9 seater mini-van. "

"Overall excellent "