Search Beach Resorts & Hotels in Galu Beach

"Better than expected based on the reviews of it being old. It was clean and nice. Very affordable for the facilities, amenities and the fresh and very hot food. I highly recommend staying here, especially for few days. The staff were very helpful and extremely kind. Love them all. They helped me with all my activities. This is the best place to stay for all the fun activities in Diani. The staff can help you with bookings too. The live music and traditional dance were lovely. "

"Property is very very big and right on the beach. I would say the biggest complaint is the wifi in the room is very weak and not that much better when you go around the property. Second, please put a window instead of a screen in the bathroom. We were next to the stairs and it’s just people walking around all hours of the night talking loudly and sliding their feet in their sandals on the ground. Third, it’s not really a complaint but the pool bar would be better if it was completely wrap around. We noticed it was always the same people that went to the pool from opening to close and just stay glued to the pool bar which means less room for other people."

"We stayed in room 23 which is like the penthouse suite. The balcony overlooks the ocean and was a wonderful place to watch the sunset. This is a lovely property. The landscaping is unique, the food is good, the bartender and staff are thoughtful and accommodating. Also, the spa was quiet, comfortable and relaxing."

"Customer service at the reception could be worked on. The staff seem to go good at everything on the computers but when dealing with people and concerns there’s a lack of skill."

"All good.😊"

"We stayed for 11 days at Neptune Paradise, we had amazing time, room and bathroom has really good size, spotless clean thanks to our cleaner Mohamood, whole resort is very clean and well looked after, good variety of food, something for everyone, staff very friendly and helpful. No shops in walking distance, if you want to stay in this hotel, make sure you bring everything you need with you. Only negative thing is unfortunately the beach, big beautiful beach but you cant use it, as soon as you step on the beach you will be surrounded by bracelet ,safari etc sellers, even tho we said no multiple times they dont seem to understand and follow you everywhere you go, put us off from going to the beach. "

"This is an absolutely gorgeous property. Unfortunately we booked a two bedroom suite with a partial ocean view but the room had no view at all. The hotels.com advertisement even showed a photograph of the porch with a partial ocean view but that was not the porch we were provided. The photos also showed a patio that rolled out onto a private pool area, also not included at our room. The partial ocean view and the patio shown in the photographs was a major factor in deciding to book this room so it was disappointing to not receive it. Unfortunately we arrived on a short time line to quickly shower and get out to our next engagement so we didn't have the time to address the issue with the staff and change rooms etc. (if that was even an option). "