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"Great location with a good breakfast. Free shuttle bus to Mishima station an absolute gem."

"Property was top class. Staff were all welcoming and nice. The scenic view from the outdoor hot springs was breathtaking. Highly recommend and for sure I will come back."

"Disappointing. Booked as a treat. Not met by any staff on arrival. Instead staff wanted times for dinner and breakfast … insistent on both before we had even been taken to room. Taken to room we had not booked with a broken bed in it. Had to explain room we booked was Tatami/Japanese not western. Waited 30 minutes for staff to speak to owner before room changed. Dinner - was booked for 8.30pm in response to staff demand. 8pm staff demanded we go to dinner directly after onsen. Told us dinner had been waiting cooked for 20 mins! "

"Was a great hotel "

"Excellent hotel, very well run, great for families and large groups. Location exceptional with a short walk to the cable car (rope way)"

"Beautiful old hotel with am amazing Onsen! This hotel is definitely worth a visit as it has a beautiful history"

"The pictures made the accommodation look a lot better than it was. There is absolutely nothing around, you're in the middle of nowhere. We had to make our own beds upon arrival which isn't what you'd expect for the price. Disappointing in general, onsen was nice but far too hot. "

"Beautiful views of Fuji. Right next door to FujiQ, spacious room and great onsen / sauna facility. "

"Great size room, super comfy Mattress, delicious breakfast with the best omelette ever made by a fantastic chef! The onsen , public bath, sauna facilities with a fantastic view of Fuji Mount. The view of Fuji from the Hotel Mt Fuji made our ten day trip to Japan very special."