Ratings based on 531 verified reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-verified reviews
by a verified traveller from TORONTO
Posted 23 Dec 2019
Great location, friendly staff and great views are few of the many reasons to love this hotel in Istanbul. I believe i got a fair value for the price I paid
Comment from Hotel Management
26 Dec 2019 by ferdogan, Hotel Management
Dear Valuable Guest,
Thank you so much for taking the time to review your recent experience at Mövenpick Istanbul Hotel Golden Horn.
It is really lovely to hear that you very much enjoyed your stay with us.
We look forward to your next visit.
Kind Regards,
Ahmet Arslan
General Manager
by a verified traveller
Posted 17 Dec 2019
Location, nice view from the terrace and friendly stuff
Comment from Hotel Management
19 Dec 2019 by ferdogan, Hotel Management
Dear Valuable Guest,
Thank you so much for your fantastic review about your recent experience at Mövenpick Istanbul Hotel Golden Horn.
We are thrilled to hear how impressed you were with all aspects of your stay at our hotel from the dedicated service provided by our team to our unique location.
Thank you again for sharing your impressions with us, and we do hope to welcome you back in the near future.
Kind Regards,
Ahmet Arslan
General Manager
by a verified traveller
Posted 15 Dec 2019
Comment from Hotel Management
16 Dec 2019 by ferdogan, Hotel Management
Dear Valuable Guest,
Thank you for taking the time to review your recent experience at Mövenpick Istanbul Hotel Golden Horn.
It is such a pleasure to read that you enjoyed your stay with us.
We look forward to your next visit!
Kind Regards,
Ahmet Arslan
General Manager
by a verified traveller from Palestine
Posted 15 Dec 2019
I recommend this hotel for families and business .
Comment from Hotel Management
16 Dec 2019 by ferdogan, Hotel Management
Dear Mr. Rami,
Thank you for your recommendation to other guests.
It brings me great joy and pride to read that you had such a pleasant stay with us and that you were impressed with our beautiful facilities and helpful and attentive service offered by our team members.
We truly look forward to your next visit.
Kind Regards,
Ahmet Arslan
General Manager
by a verified traveller
Posted 15 Dec 2019
Comment from Hotel Management
16 Dec 2019 by ferdogan, Hotel Management
Dear Valuable Guest,
Thank you for taking the time to review your recent experience at Mövenpick Istanbul Hotel Golden Horn.
It is such a pleasure to read that you enjoyed your stay with us.
We look forward to your next visit!
Kind Regards,
Ahmet Arslan
General Manager
by a verified traveller
Posted 13 Dec 2019
If use a bus, it’s far from central
Stay for sleep - is perfect
Comment from Hotel Management
15 Dec 2019 by ferdogan, Hotel Management
Dear Valuable Guest,
Thank you for taking the time to review your recent experience with Mövenpick Istanbul Hotel Golden Horn.
We are very enraptured to hear that you could sleep very well during you staying with us.
We hope to have the pleasure of welcoming you back soon!
Kind Regards,
General Manager
Ahmet Arslan
by a verified traveller
Posted 10 Dec 2019
I like the location....
I like The staff.....
We enjoy our stay
Comment from Hotel Management
11 Dec 2019 by ferdogan, Hotel Management
Dear Valuable Guest,
Thank you for the wonderful review. We are indeed fortunate to be situated at a strategic location, which grants many guests like yourself convenience to nearby attractions and venues. As we strive to create moments of delights for all our guests, we are also glad to hear that our colleagues have made a positive difference to your stay. Your compliments are truly appreciated, and will be shared with the team as it will certainly inspire them to constantly work towards delivering excellence.
My team and I hope to welcome you back for another amazing stay.
Kind Regards,
Ahmet Arslan
General Manager
by a verified traveller
Posted 30 Nov 2019
The hotel was very clean and staff was very helpful the morning breakfast was very tasty and i say thanks for the chief who make a delicious egg omelette for me it was superb.
Comment from Hotel Management
2 Dec 2019 by ferdogan, Hotel Management
Dear Valuable Guest,
Thank you for the perfect score review.
As we strive to create moments of delights for all our guests, it brings us joy to know that you were well-taken care of by our colleagues. Likewise, we are so elated to hear that you liked our breakfast.
We look forward to extending our warm hospitality on your future visits.
Kind Regards,
Ahmet Arslan
General Manager
by a verified traveller from USA
Posted 30 Nov 2019
The Hotel is not bad but its far from being 5 stars, there is much to be done to improve this hotel starting from the breakfast buffet which was very boring with almost no fresh products and the same food every day with minimal staff to help, you have to ask many times before they bring someone to work at the egg station, the only 5 star service in this hotel is the bellboy Mr. Burhan, great guy and always eager to help with a smile and not for the money.
Comment from Hotel Management
2 Dec 2019 by ferdogan, Hotel Management
Dear Mr. Shaker,
Thank you for sharing your valuable feedback that is essential in our continuous efforts to improve our service and offerings. As we believe personalised touches can make a world of difference to our guests, it is most heartening to hear that our colleagues, particularly Burhan, went the extra mile in ensuring your stay was a memorable one. However, we are so saddened to hear that we could not meet your expectations regarding breakfast. We have already shared your reviews with related department managers.
All of us here hope to have the opportunity of welcoming you back again.
Kind Regards,
Ahmet Arslan
General Manager
by a verified traveller
Posted 29 Nov 2019
The property is comfortable and the staff are professional!
No indoor pool.
Housekeeping threw away a bag with an important envelope inside :(
The overall stay was excellent and I strongly recommend this hotel.
Comment from Hotel Management
1 Dec 2019 by ferdogan, Hotel Management
Dear Mr. Ahmed,
Thank you for the wonderful review. As we believe that personalised service and attention to the smallest details are important, we are elated to know that our colleagues had ensured you were well taken care of throughout your stay. However, we are so saddened for the inconvinience regarding your bag.
We look forward to welcoming you back on your future visits.
Kind Regards,
Ahmet Arslan
General Manager