Search Hotels Near Enjoy Pucon Casino, Pucón

"This was my 5th time staying at Enjoy Pucón, and overall I still had a great experience. Not everything was perfect this time around. I was given a rear-facing room instead of a lake-view room, which was a bit disappointing. Also, when I asked for ice, I was surprised that they charged to bring it up to the room. Small things like that can hurt the hotel’s reputation. The spa facilities are okay. I spent two days there and paid over $150 for additional massages. Unfortunately, both sessions were with the same therapist and the quality wasn’t great. It wasn’t terrible, but it definitely didn’t match the level I expected for the price. But what really made the difference during this stay was **Soledad Carvajal at reception**. I was in a tough situation and needed a place to work remotely on short notice. Soledad completely saved me. She took the time to understand my problem and found a solution, helping me get set up with a spot where I could work. Honestly, she saved my day. Moments like that are what hospitality is really about. While small inconveniences can happen anywhere, people like Soledad are the reason I keep coming back. She turned a stressful situation into a great experience and reminded me why I’ve stayed here five times. Employees like Soledad Carvajal make the stay worth every penny."

"Nice people very helpful. We actually came back for another night later."

"Excellent staff"

" Loft Pucon has all you need, and is easy to find and enter. Localized in walking distance from good restaurants."

"Room was tired and poorly equipped e.g low quality towels."

"Staff was very friendly "

"The breakfast was perfect! The owners themselves preparred our eggs! They make their own preserves (jam) and they are delicious! The room was very clean and modern. We will be back! "

"Good location, clean rooms, helpful staff. Thanks!"

"Great place to stay! The location is excellent as well. We enjoyed the breakfast which included scrambled eggs, toast, fruit, juice and coffee"