East Vail Hotels with Hot Tubs

"Clean room, great vibes"

"The front desk employee was very friendly and professional besides that there isn’t much good to say about this property. There was a trail of mud on the floor when we arrived which was there for over one day. Our sheets had a hair on them. When we asked for extra towels, they pulled them out of a big bin of laundry. We had no idea if they were clean. "

"Room door lock needs a screw, carpet is worn, ski lockers need cleaning as there was an obvious odor. Hot water did not last very long"

"The location and price here are excellent. The service is not. The front desk staff were absent more often than not - I had to wait around for close to an hour and call multiple times before I could check in, and after I got to my room and discovered there was no toilet paper or soap to be found, the front desk employees had vanished. The room also had a strange odor and several areas that clearly had not been cleaned after the last guest. The hotel lobby had numerous messes that hadn't been cleaned up, and had music blasting constantly almost all day (yet the employees were quick to give guests a lecture about making too much noise in their rooms - hypocrisy much?). The front desk staff were rarely available for help, and when they were around constantly cracked dumb, unfunny jokes - "that'll cost you $20!, ha ha ha!" - in response to being asked to fulfill the tiniest of requests. Moreover, when they did decide to be present, they routinely made unsolicited rude comments to guests. Overall I'm still reasonably satisfied - again, the location and price here are incredible - but next time I go on vacation, I'll gladly pay more or get a room further from the ski lifts if it means the place is run with anything resembling professionalism."

"The room was very clean. Cleaning people has smiles and helpful. Breakfast was ok, cereal, bagels and glazed donuts every morning "

"I don’t know because never went. I tried to cancel due to a death. However, they said that because I went through a third party I couldn’t cancel. I even asked a credit for another. Time but no avail."

"Staff was helpful, breakfast was decent, gym was a little dated but would happily stay again "

"Pool was wonderful. Kids loved it "

"Great property! We will definitely be going back!"