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"All of the staff was phenomenal especially Mikaelo/front desk, Cody/maintenance and Greg/Dining. We had multiple issues with the room (Native American Suite #18) that was resolved quickly by staff. The only negative feedback we have was the cleaning/maid service. It was quite disappointing. Our room had only one coffee cup for 2 people and it had lipstick on it, dirt and plastic bottles under the bed and small stains on the duvet. No slippers and one crunchy robe in the closet for two people. I think that if the cleaning service would have reported the other maintenance issues to the team (ie: fire alarm chirping, heater was out and the fireplace wasn’t working), they could have saved their colleagues a lot of time. I hope that in the future the cleaning team thoroughly takes time to inspect the suites, knowing that customers are paying more for a premium room. No one wants to stay in a dirty room. Please do better cleaning team!"

"Great service nice place to stay"

"Check in was a mess. But all worked out"

"Clean rooom, nice breakfast, easy free parking."

"This hotel is historical, has charm. The decor is outdated but is part of the charm. It is in a great location in the plaza so it was easy to access and centrally located. In our suite there was no central air so the bedroom got warm at night. The Internet connection was intermittent and weak. If you want to stay for the history and charm then it is good but we would choose to stay in a more luxury place next time."

"Nice ambiance especially the fireplace"

"This is a great place to stay in Taos. It's so cute, clean and well maintained. Staff if very friendly and helpful. The breakfast is amazing and included. They also have cookies, chips and salsa, and green chile stew in the afternoon. It's an incredible value and we will definitely return on our next trip to Taos."

"Very friendly personnel staff. Great location for skiing access and restaurants. "

"Lovely stay. "