4/10 Poor
Victoria
Travelled with family
12 Sept 2022
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our booking was transferred to the plaza hotel so this review is for that hotel which in the transfer email was meant to have been recently refurbished and recently opened. This was not the case, the hotel has been undergoing gradual refurbishment over 3 years and none of the bathrooms have been done.
Pros: Staff were very nice and rooms were for the most part clean, nice decor. Beds were very comfortable. Location to the tram service to take you into Dublin city was good, just a 10 minute walk. And then 45 minute tram to abbey street which puts you close to temple bar, about a 10 minute walk.
Cons:
Restaurant only serves breakfast, and the bar food is awful. You're better off going to the shopping centre for food just bear in mind nothing opens until after 9am, 11am on Sundays. There's also a McDonald's nearby.
Bathrooms haven't been refurbished so cracked bathroom tiles, bath was in poor condition.
There's a lot of noise from the road and pedestrians in the evening. I was kept awake by screaming drunk women at about 1230/1am. Not the hotel's fault, but again something to bear in mind if you decide to book here.
Check in was pretty bad, meant to be 3pm but was closer to 4pm. We had to check out early, 535am but noone about causing delays.
Overall despite really nice staff, a very expensive (£425 for 2 nights) but disappointing hotel. Would not recommend.
Victoria
Stayed 2 nights in Sep 2022