1 Jan 2015
Disliked: Cleanliness, staff & service, room comfort
The worst experience ever.
The staff in the hotel were not friendly or professional. They refused to check me in saying that they are fully booked and they have no room. It wasn't only me, that was the problem of more than 4 customers. They were not helpful at all and the only thing they said was that it is not their problem. I insisted to solve it and it took them 8 hours to find me a room which was in the same hotel. I will never stay there again.