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Overview of Emerald Palace Kempinski Dubai

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Guest reviews

4.5 / 5Wonderful
77 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

What's nearby

Popular LocationAquaventure4 min drive
Popular LocationSkydive Dubai25 min drive
AirportDubai (DXB-Dubai Intl.)31 min drive
Popular LocationDubai Marina96 min drive

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  • Deluxe Room (Skyline or Ocean View)

    5/5 guest room rating

    Room amenities

    • 712 sq ft
    • Sleeps 4
    • 1 King Bed
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  • Junior Suite (Skyline)

    5/5 guest room rating

    Room amenities

    • 1184 sq ft
    • Sleeps 4
    • 1 King Bed
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  • Suite, 1 Bedroom (Emerald Bubbly)

    Room amenities

    • 1615 sq ft
    • Sleeps 4
    • 1 Double Bed
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  • Deluxe Room, 1 King Bed (Dubai Skyline)

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 1 King Bed
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  • Deluxe Room, 2 Single Beds (Dubai Skyline)

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 2 Single Beds
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  • Junior Suite, Ocean View

    Room amenities

    • 1184 sq ft
    • Sleeps 4
    • 1 King Bed
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  • Suite, 1 Bedroom (Emerald, Skyline)

    Room amenities

    • 2024 sq ft
    • Sleeps 4
    • 1 King Bed
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  • Deluxe Room, 1 King Bed, Garden View

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 1 King Bed
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  • Suite, 1 Bedroom, Ocean View (Emerald)

    Room amenities

    • 2045 sq ft
    • Sleeps 4
    • 1 King Bed
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  • Deluxe Room, 1 King Bed (Family)

    Room amenities

    • 700 sq ft
    • Sleeps 6
    • 1 King Bed
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  • Deluxe Room, 2 Single Beds, Ocean View

    4.7/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 2 Single Beds
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  • Deluxe Room, 2 Single Beds, Garden View

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 2 Single Beds
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  • Suite, Mezzanine

    Room amenities

    • 1292 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Superior Room, 1 King Bed

    Room amenities

    • 646 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Deluxe Room, 1 King Bed, Ocean View

    4.3/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 1 King Bed
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About this area

Dubai

Located on a private beach, Emerald Palace Kempinski Dubai is in Dubai's Palm Jumeirah neighbourhood. Dubai Marina Mall and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach and Kite Beach. Travelling with kids? Don't miss Aquaventure and Wild Wadi Water Park.

Visit our Dubai travel guide
Map
Popular Location

What's nearby

  • Aquaventure - 4 min drive
  • The Walk - 23 min drive
  • Skydive Dubai - 25 min drive
  • Jumeirah Beach - 26 min drive
  • Dubai Marina - 96 min drive

Getting around

  • Mall of the Emirates Station - 12 min drive
  • Dubai (DXB-Dubai Intl.) - 31 min drive

Restaurants

  • Where to eat
  • All'Onda – Ocean-view restaurant with a bar offering Italian cuisine. Open daily.
  • MiX by Alain Ducasse – Ocean-view fine-dining restaurant with a bar offering French cuisine. Serves brunch and dinner daily.
  • Le Jardin – Pool-view buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.
  • Skorpeus – Cocktail bar offering international cuisine. Serves light fare daily.

About this property

Emerald Palace Kempinski Dubai

Resort with private beach and full-service spa
Catch some rays on Emerald Palace Kempinski Dubai's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 391 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as sitting areas and coffee makers.
Emerald Palace Kempinski Dubai offers 391 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Cinq Mondes Spa has 23 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free shopping centre shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6 AM–11 AM: AED 150 for adults and AED 75 for children
8 restaurants and 1 coffee shop/cafe
5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
Aerobics classes
Arcade/game room
Children's pool
Free beach club
Full-service spa
Indoor pool
Mini golf
Outdoor pool
Pilates classes
Playground
Sauna
Shopping
Steam room
Yoga classes

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free cots/infant beds
Free supervised childcare/activities
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Mini golf
Outdoor pool
Playground
Soundproofed rooms

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Lockers available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Afrikaans
Arabic
Azerbaijani
Belarusian
Bulgarian
Chinese
Croatian
Czech
English
Farsi
Filipino
French
German
Hindi
Italian
Latvian
Lithuanian
Romanian
Russian
Serbian
Spanish
Thai
Ukranian
Urdu

Business services

24-hour business centre
5 meeting rooms
Computer station
Conference centre

Outdoors

BBQ grill(s)
Beach cabanas (surcharge)
Beach loungers
Beach umbrellas
Garden
Picnic area
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

23 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Thalassotherapy
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair accessible (may have limitations)

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Linens
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels

Entertainment

40-inch flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar

Outdoor space

Balcony

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Separate sitting area
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 3 PM and 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 1 April 2020 to 31 August 2020 (dates subject to change).

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AED 300.0 per day.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3750
  • New Year's Eve (31 December) Gala Dinner per child: AED 1875 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 150 for adults and AED 75 for children (approximately)
  • Airport shuttle fee: AED 504 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Emerald Kempinski Dubai Dubai
Emerald Palace Kempinski Dubai Dubai
Emerald Palace Kempinski Dubai Resort
Emerald Palace Kempinski Dubai Resort Dubai

Frequently asked questions

Can I cancel my reservation for free at Emerald Palace Kempinski Dubai and receive a full refund?
Yes, Emerald Palace Kempinski Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Emerald Palace Kempinski Dubai cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this resort?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to 5:30 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 504 per vehicle, one-way, applies.
Where is Emerald Palace Kempinski Dubai located?
This Palm Jumeirah resort is on the beach, 1.9 mi (3 km) from Aquaventure, and within 6 mi (10 km) of Nakheel Mall and Dubai College. Jumeirah Beach and Emirates Golf Club are also within 9 miles (15 km).

Guest reviews

4.5
Wonderful
5 - Excellent
53
4 - Good
16
3 - Okay
3
2 - Mediocre
5
1 - Poor
0
4.8
Cleanliness
4.4
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    This place was heaven it’s sooo beautiful !! Would highly recommend

    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing stay, and an outstanding property!

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    A nice palatial hotel. Service is ok.

    The property is very nice and good for a resort style family vacation. The rooms are very nice, well appointed and spacious. Technology wise they can be better. The F&B staff is nice at the hotel. But the front desk, guest services etc are quite slow and not quite the most efficient. Overall though it’s a good hotel, and I recommend it for a family vacation.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020