Search Luxury Hotels in Downtown Reno

"I stayed here for the sole reason that I had a U-Haul truck towing a car, needed a pull through spot. Upon calling the hotel, they suggested I could park at the TA truckstop next-door. This was fine, but then I had to walk a quarter of a mile with my suitcase, backpacks etc. just to get to the hotel. The registration is in the casino, so it is total chaos and the whole place and parking lot is mobbed full of people and cars. I could put up with all this, but when I got to my room the deodorizer they had sprayed was so thick it was choking me. I’ve never experienced anything like it. I’m assuming they spray it to cover up the cigarette smell? Then the window was locked shut. I literally turned around and left the room. I never stayed here that night, I couldn’t take it. I just ate the cost and went to a different hotel. Terrible experience. Extra star for the super helpful woman at registration who let me check in and then check out, and then keep my stuff behind the desk because of course I had left the room so quickly I forgot my backpack. She gave me a new key I got my stuff, and hightailed it out of there. I couldn’t leave fast enough. Between the chaos of the crowds, cars and casino, and then the room being toxic to even stand in, never ever will I stay at a casino hotel again. Or at least not in Reno. Feels like the Circus Circus era, old and trashed. "

"Casino floor was great with amazing casino staff "

"The SPA garbage cans were all overflowing; I had a couple's massage, and my massage therapist smelled like last night's leftover alcohol bucket :( All the lines to check into our room were a mile long, forcing us to leave for the SPA so we wouldn't be late to our appointments. It was a drag for real!"

"It was a good stay not going back "

"Hotel was very clean. Dated. Chipped paint and peeling wallpaper here and there but very clean. Check in was like pulling teeth. There are rules for everything and they are posted everywhere. Felt unwelcoming over all. "

"yes"

" Clean room, nice staff. Wish they had a lounge area without a bar or slots. Just some comfortable chairs by check in would be nice."

"Love this place! We’ve stayed there several times, and every time has been fantastic. Walking distance to so many great places to eat and drink. Walk along the river. Enjoy the speakeasy. Such a unique and fun place to stay that isn’t a casino!"

"I should have read the room description closer, but the spa suite no longer has a jacuzzi tub. I was disappointed our room was shorted acoffe pid. We asked the front desk for more so we would have it in the morning. It never arrived. The drain in the shower was clogged. I thought it was kind of cheap of the hotel to charge $25 to check in an hour early. I'm the past, if the room was ready and you arrived a little early, it wasn't am issue. Most importantly, we hated the kiosk check in. It didn't work, and we had to get a person to help anyway. Very impersonal and apopr wsy to do business. "