Search Hotels with Room Service in Downtown Asheville Art District

"Nice breakfast!"

"The hotel is centrally located and walkable to many restaurants and local shops. The staff was very nice and courteous and the lobby and rooms were clean. During my 3 night stay the roof in the bathroom starting leaking the last day. You could tell that the water had been building up, since parts of the ceiling had water bubbles. I called immediately at 6;30 am and the person at the desk came up and brought me a bucket, later he brought a second bucket to cover another ceiling leak. About 3 hours later they told me I had to move rooms so they can do repairs and the power would have to be shut down. I was moved to a smaller room and I was a little disappointed that they didn't even offer to discount the difference or anything for the inconvenience of packing everything up and going to another room. I did not have to tell them about the leak and the ceiling damage would of been worse, but I thought it was the right thing to do."

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "