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Reviews of Wyndham Doha West Bay

5 out of 5
Wyndham Doha West Bay
Maysaloun Street, West Bay, Doha

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 62 reviews" "
Rating 8 - Good. 22 out of 62 reviews" "
Rating 6 - Okay. 5 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Berache

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Samir, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The service is spotless and very friendly. They always make you feel home.
Stayed 1 night in Feb 2024

10/10 Excellent

Naser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Arthur

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was excellent - great stay
Stayed 2 nights in Oct 2023
Response from Duty Manager on 20 Oct 2023
Dear our Valued Guest,I am particularly pleased about your positive feedback about your recent visit. I will share your feedback with our team, who I am certain will be encouraged by your remarks and positive feedback. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Management

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
with family, excellent staying 👍
Stayed 3 nights in Jul 2023
Response from Duty Manager on 20 Oct 2023
Dear Valued Guest,I am particularly pleased about your positive feedback about your recent visit. I will share your feedback with our team, who I am certain will be encouraged by your remarks and positive feedback. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Management

10/10 Excellent

MOHAMMAD

Stayed 3 nights in Apr 2023
Response from Hotel Management on 2 May 2023
Dear Valued Guest,Thank you for the review, we were delighted to hear you enjoyed yourself and look forward to welcoming you back for another excellent stay.All the best,

10/10 Excellent

Abdulaziz

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and service beyond expectations
Stayed 1 night in Dec 2022
Response from Hotel Management on 12 Jan 2023
Dear Valued Guest,Thank you for sharing your experience with Wyndham Doha West Bay on Expedia.I am happy to read your positive review. It is nice to know that you found our hotel excellent, and the services received from our associate were beyond your expectation. Your comments will be shared with the team so that everyone is aware of your kind compliments. Thank you once again and we look forward to your next visit in the near future.Best Regards,

10/10 Excellent

Samir, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is in downtown, near a very nice shopping mall "The Gate Mall" and near a metro station. Also it is across the street from the Convention Center. The staff was extremely friendly and helpful, and we were even attended by the hotel manager.
Response from WalidHaidar on 26 Dec 2022
Dear Valued Guest,Thank you for sharing your experience with Wyndham Doha West Bay. It is always pleasure to receive positive feedback. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again we look forward to serving you in the future. Kind Regards,Guest Relations

8/10 Good

Marcelo Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022
Response from Hotel Management on 2 Sept 2022
Dear Valued Guest,Very warm greetings from Wyndham Doha West Bay. Thank you for your feedback regarding your last stay with us.It will be our pleasure to welcome you back in the nearest future.Warm regards,Hotel Management

8/10 Good

MUSTAFA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

4/10 Poor

Stephen, Pearland

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Fine restaurant closed. No wine on property. Mediocre food the same high prices as better food nearby. Service slow and sometimes nonexistent. For example they offer shoeshine service. When I called for it someone brought me a handful of sponges. That’s not a shoeshine. Also not knowing Doha I was silly enough to pay extra for a sea view room. Between all the skyscrapers you can in fact see a small patch of sea. Not enough to justify charging for it. COVID hurt a lot of hotels. Management of this one has been unable to maintain a culture of service to encourage guests to root for the hotel. Won’t be giving them another chance.
Stayed 5 nights in Dec 2021
Response from guest relations on 31 Dec 2021
Dear valued guest, thank you for taking time to share your experience at Wyndham Doha West Bay, let me express my sincere apology for these inconveniences caused, we are sad we could not meet your expectations.

10/10 Excellent

Karrar

Stayed 1 night in Nov 2021

4/10 Poor

Katrina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Everything went well until I checked out. They forgot to include my breakfast bill on my invoice so I had to come back to pay for it which is an absolute inconvenience. They have to pay attention ton details like this. What if I’m a traveling customer and en route to catch a flight? Totally disappointing.
Stayed 1 night in Oct 2021
Response from Tea on 30 Oct 2021
Dear valued guest, Thank you for taking the time to tell us about your experience at Wyndham Doha West Bay. please allow me to express my sincerest apologies for these inconveniences which you faced. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Shaista

Liked: Cleanliness, property conditions & facilities, room comfort
A staycation that I could do without
The rooms are clean and we'll furnished and great size. Bathrooms are comfortable so are the amenities. The pools however are not too big and were super full during my stay at all times. They do however offer dedicated ladies mornings during the weekdays.Spa facilities were mixed so steam sauna jacuzzi was being used by everyone including kids.The front desk lady is a bit rude and her behavior remained the same during check in and the call for checkout which was off putting. Other front desk staff was pleasant and all smiles except for her . As for room service Steak was undercooked despite my request of being well done and the order was messed up totally. Greek salad was served with blue cheese instead of feta whereas I specifically asked for blue cheese dressing only. Food choices are limited.
Stayed 1 night in Jul 2021
Response from Tea on 18 Aug 2021
Dear Valued Guest, Thank you for taking the time to write about your recent experience at Wyndham Doha West Bay. It is always a pleasure to receive positive feedback. We are very pleased to hear our team managed to meet your expectations. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations Thank you again for sharing your experience, and we look forward to better serve you in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Nice staff Rooms clean and modern Amenities in room appropriate Pillows are not comfortable though, only improvement needed.
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Best hotel to stay as location and comfortably
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Aadam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with perfect location
Perfect location in westbey , helpful staff and so clean
Stayed 3 nights in Dec 2019

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Excellent hotel, no complains.
Stayed 14 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 11 nights in Nov 2019

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The checked me into a floor which is being renovated with the work undone could even walk to the room from the paint smell ( they changed the room but why put me there in the first place The other room was very dirty you stains everywhere that cannot be removed I would never stay again in this hotel
Stayed 2 nights in Oct 2019

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I enjoyed my stay very much. The hotel is clean and spacious. The room was big with everything you need. The service was excellent and the breakfast had a large variety of options. The gym is equipped for a great workout and the pool area is very nice. It is at the heart of the city center surrounded by the famous towers of Doha. I would recommend this hotel.
Stayed 7 nights in Sep 2019

4/10 Poor

Christopher

Business traveller
Disliked: Staff & service
Very Disappointing For a Second Time
This was my second stay at the Wyndham Hotel within a 4-week period. The first time I had booked a Non-smoking Sea View Room and ended up with a non-Sea View Room that had a distinct smell of smoke. On this occasion, the overall experience was worse. Again I had paid the extra to book a Non-Smoking Sea View Room with King Bed and also an Airport Transfer. The transport was 20 mins late in arriving and at the hotel, although kindly agreeing an early check in, my choice of room was unavailable so I temporarily used a Twin Bed room to shower and change. I was assured that, when I returned from a day's work my luggage would be moved to a room type that I had booked. Upon return absolutely nothing had been done and my luggage was still in the same room. The hotel insisted that all I coluld have was a City View Twin Bed Room, which I refused to accept. After some debate, I was eventually and reluctantly 'upgraded' to a suite, which was extremely spacious with view over the pool. The following day, having left the Clean My Room sign on leaving at 0800, when returning at 1600 nothing had been done; I complained to housekeeping and at least got some replacement water and coffee. At 6pm they turned up to clean the room and were sent on their way. The remainder of the stay was OK as far as the room was concerned; however, breakfast was another issue with an almost complet lack of waiting staff on one morning, having to wait over 15 mins to order a coffee. Not very impressive.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
2 Night Business Stay
A pretty standard business hotel in the Middle East. The staff were very accommodatiing, especially when organising early check ins and late departures. The hotel facilities are fine. My particular room, which was supposed to have a Sea View, had at best a very limited view of the sea!! It was also a non-smoking room but had a distinct smell of having been smoked in recently. The bathroom was equipped with a shower and a bath; however, the bath was the most ridiculous size I have ever seen and suitable only for someone around 4 ft tall, as opposed to the 6ft plust that I am!
Stayed 6 nights in Aug 2019

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad and dirty
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

EAC

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All cool... No issues, hence all ok!... That's what counts! Right?
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice, good value but couple issues
Families on holiday as well as business people so children running around at night not good when on business. Also insufficient main room lighting for my liking... I hate dim rooms in hotels, just don't see why they can't fit more lights! Breakfast had alot of South East Asian dishes/feel, guess they must have alot of Chinese guests?
Stayed 3 nights in Apr 2019

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Marketing Manager on 25 Mar 2019
Many thanks for your rating of your recent stay with us, Dylan. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great especially the business lunch.
Stayed 2 nights in Feb 2019
Response from Marketing Manager on 25 Mar 2019
Thank you for choosing Wyndham Doha West Bay, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Marketing Manager on 25 Mar 2019
Many thanks for your rating of your recent stay with us. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was wonderful, but to be a new hotel with the access panels in the bathroom hanging out of the ceiling, paint chipping off the ceiling. Then the hot/cold water between the sink and shower were reversed. The faucet in the tub was so slow and the plug wouldn’t hold water in the tub. The bed was great, the view that I was supposed to have was nothing more than looking other buildings. I enjoyed my stay but was far from what was anticipated and expected in this level of resort. For all of the options in Doha, can’t say this would be on the top of my list to return to.
Stayed 3 nights in Jan 2019
Response from Marketing Manager on 29 Mar 2019
Thank you for your comments. We are sorry that your experience did not meet your - or our expectations on this occasion. If you decide to come back, please do let us know so we can look after you.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
This was our second time staying at Wyndham Doha West Bay and we had another good stay. Check-in was great and staff were able to check us in early which is appreciated after an all-night flight. Executive suite was spacious, thoroughly cleaned daily, had nice views and a well-equipped kitchen. We did miss however the kids playroom which is still not open and we thought the lighting in the living room was too dim.
Stayed 16 nights in Jan 2019
Response from Marketing Manager on 25 Mar 2019
Thank you for choosing Wyndham Doha West Bay, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Mert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A/C in the room was not working in heating mode. I called technical service and they told me the system is only available in cooling! Even I turned it completely off, the room temperature has never been above 22C. It was so cold at night, I became sick after my 3 nights stay 🙁
Stayed 3 nights in Jan 2019

10/10 Excellent

SYL, Merseyside

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel with excellent facilities. Staff were friendly, helpful and attentive at all times. Special mention to Sahid, Azmat and Elias who looked after us - thanks guys!
Stayed 5 nights in Nov 2018
Response from The Hotel Management on 6 Jan 2019
Dear Guest, Thank you for taking the time to score your stay at the Wyndham Doha West Bay. We look forward to have the opportunity to welcome you back soon. Best regards, The Hotel Management

8/10 Good

Verified traveller

Nice room but a little noicey . The pool was closed for repairs.
Stayed 4 nights in Nov 2018
Response from The Hotel Management on 21 Nov 2018
Dear Valued Guest, Thank you for taking the time to write a review following your recent stay at the Wyndham Doha West Bay. We were pleased to learn that you enjoyed your stay with us. At the same time, please rest assured that we have passed on your comments about the noise coming from the room and the closure of the pool to the concerned managers for immediate attention. Thank you once again for your valuable feedback and we look forward to welcoming you back to the hotel soon. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2018
Response from The Hotel Management on 21 Nov 2018
Dear Guest, Thank you for taking the time to score your stay at the Wyndham Doha West Bay. We look forward to have the opportunity to welcome you back soon. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018
Response from Wyndham Doha West Bay on 23 Sept 2018
Dear Guest, Thank you for taking the time to score your stay at the Wyndham Doha West Bay. We look forward to have the opportunity to welcome you back soon. Best regards, The Hotel Management

8/10 Good

Tariq, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new Hotel apartment Very spacious
Very spacious and clean Appartment Highly recommend Close to restaunts and shopping
Stayed 1 night in Sep 2018
Response from Wyndham Doha West Bay on 5 Sept 2018
Dear Mr. Tariq, Thank you for taking the time to write a review following your recent stay at the Wyndham Doha West Bay. We were pleased to read how much you enjoyed your stay with us. Thank you for sharing the many positive elements; in particular the size of the apartment, the cleanliness and the hotel location. Please rest assured that we have passed on your nice comments to the entire team who are equally happy to hear the same. We look forward to welcoming you back to the hotel in the near future. Best regards, The Hotel Management

8/10 Good

Monabel

The place was new that's why it's good to stay in the hotel. Food served for the breakfast was delicious. Only the bedroom is a bit small.
Stayed 1 night in Aug 2018
Response from Wyndham Doha West Bay on 27 Aug 2018
Dear Ms. Monabel, Thank you for taking the time to write a review following your recent stay at the Wyndham Doha West Bay. We were delighted to read that you enjoyed your stay with us and that the food at the breakfast buffet was to your satisfaction. We look forward to have the opportunity to welcome you back to the hotel in the future. Best regards, The Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly hotel. Location is close to many services and attractions. Rooms are spacious. Breakfast was excellent. The Gym was very good. The lobby was quiet and suitable for waiting. Reception staff were very welcoming and helpful. The overall experience was alright. However, some areas in our opinion need more care and enhancement, like the swimming pools (internal and external), and the restaurant at the forth floor.
Stayed 2 nights in Aug 2018
Response from Wyndham Doha West Bay on 26 Aug 2018
Dear Guest, Thank you for taking the time to write a review following your recent stay at the Wyndham Doha West Bay. We were pleased to learn that you enjoyed you and your family enjoyed your stay with us. Thank you for sharing the many positive elements; in particular, the hotel location, the buffet breakfast, the room the gym and the level of service provided by our receptionists. At the same time, please rest assured that we have passed on your comments about the indoor and outdoor pools as well as the restaurant to the concerned managers for immediate attention. Thank you once again for your valuable feedback and we look forward to welcoming you back to the hotel soon. Best regards, The Hotel Management

8/10 Good

Ed, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities
- The room was clean and spacious however, it looked as if parts of it were incomplete. Fixtures on the celling were exposed and cables were showing - It is clear that this is a new hotel but the room I was in the AC didn't cool right and the fridge didn't seem to work
Stayed 1 night in Aug 2018
Response from Wyndham Doha West Bay on 13 Aug 2018
Dear Mr. Ed, Thank you for taking the time to write a review following your recent stay at the Wyndham Doha West Bay. We were delighted that the cleanliness and the size of the room were to your expectations. At the same time, we were concerned to read your comments about the air conditioning, fridge and fixtures in the room. We would like to apologize for the inconvenience caused and please rest assured that we have passed on your feedback to the concerned managers for immediate attention. Thank you once again for your valuable feedback and we look forward to welcoming you back in the future. Best regards, The Hotel Management