6/10 Okay
Angela
Business traveller, Travelled with partner
11 Mar 2023
The bathtub was extremely slippery, especially for elderly people. It needs a rubber mat or some rough texture on the bottom.
N. American people are expecting to have "face cloths" in the bathroom. We aren't use to having to wash our face with the corner of a towel.
Since breakfast is part of the price of the hotel, if we must check out even before breakfast time, couldn't we have a discount or else be offered a muffin or something free of charge? The high price of the two croissants I bought there at night when we checked in, was totally unreasonable.
Irfan was nice, but ridiculously, for no reason, suddenly announced he was up-grading our room to one with a balcony. It was late at night when we arrived and we'd be leaving before it even got light so what was the motivation for this generous sounding "upgrade"? We didn't so much as open the drapes.
Angela
Stayed 1 night in Mar 2023