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"Staff gave 7 star service. From the lady at the restaurant to reception. They made my experience so wonderful and even went with me to the shops to find a traditional dress.They also arranged a personal assistant inside the airport to get me quickly through the budy crowds. 7 star service all the way at the Western maple leaf airport"

"​I am extremely frustrated with my recent stay at Dhaka Regency Hotel & Resort. Despite paying for my entire stay in full well in advance I was still forced to provide a cash deposit upon arrival. The front desk staff explicitly assured me that this deposit would be refunded immediately during my checkout process. ​However when I went to check out the story completely changed. They failed to return my money as promised and offered nothing but excuses. It has been incredibly difficult to get a straight answer from management and I am still waiting for the funds that are rightfully mine. ​It is unacceptable for a hotel of this supposed caliber to hold onto a guests money after a verbal and written agreement to return it. This lack of integrity and poor financial transparency has completely ruined my perception of the establishment. I would strongly advise future travelers to be wary of their deposit policies and look for a hotel that actually honors its commitments to its guests."

"Amazing service and location. Highly recommend. "

"room was good as well as staff is good"

"Yes it was convenient as it was close to the airport "