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The staffs are very professionals.

The cleanliness, courtesy, professionalism. Overall each staff provided the best service. This is very unique experience with so good feeling

Refrigerator doesn’t cool at all. My medicine got spoiled.

Nice and clean

The treatment as this hotel was not 5 star worthy. The pool was closed to all guests from 2pm - 5pm to accommodate another group staying there, and even after 5pm hotel guests were not allowed to bring in any outside guests within reason to use the pool. NOT A SINGLE ONE. Breakfast, which is standard complimentary in many lesser hotels was not complimentary here. When asked why, they had no reason other than “its our policy”... i politely asked they share feedback with management. If i knew some or these things before hand i would not have stayed here. On the plus side, the quality of the food was good.

Excellent

I have been staying at this hotel since it was built. However this time the front desk stuffs were rude and not professional at all. No smiling faces, not welcoming at all. They have a hard time in getting the room which has proper air conditioning also they were oy including Or offering any membership for points. They also lack follow ups. Wanted to open up a corporate account but it became history and the stuff never even got back on it. Not a place where I will return

Saiem was very helpful, very good service.

Every time I stayed in this hotel I felt welcomed. There are few thing at the breakfast buffet just minor things. Overall very happy with the front desk service.