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"Very friendly welcoming staff. Especially when i arrived i was confused where to check in and the lady behind the desk called me over to check me in Also the restaurant bar was amazing as it was run by very friendly staff"

"Great little hotel close to Gatwick. I was attending an event in nearby Crawley and had travelled down from near Glasgow. Lovely staff, attentive but not overbearing, overnight parking charge very reasonable. Bedroom excellent and large comfy bed too. Highly recommended!"

"Well equiped room .nice communal areas"

"Clean room amazing food and helpful staff. "

"Check in was quick and efficient. We stayed on a Friday and were able to use the car park. Although we didn’t use the restaurant, we had a few drinks at the Norfolk tap which was lovely and staff great. We popped into the hotel for a nightcap and had a lovely chat to the night porter. Next time in Arundel, we will be sure to stay here again. A very positive experience "

"These are VERY small rooms but have all you need. Perfect for getting you head down and catching an early morning flight. Clean and convenient "

"The hotel is in DESPERATE need of refurbishment. It’s incredibly run-down. The carpets are in a state in the communal areas a bedrooms and the whole place just needs work - drafty windows, peeling paint, scruffy furniture. But the building is lovely, the rooms are spacious and they are SUPER welcoming of dogs. The fridge was missing from our room, and the swimming pool is also needing some work. The bar food is a lot of frozen stuff, and not very nice. Think Weatherspoons. Breakfast buffet is good though. So much potential there, grounds are wonderful. Location great. Just needs a good clean and decorating! "

"This is always our go-to hotel when staying at Gatwick"

"Well refurbished modern hotel"