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"The stay was pkeadsnt as always and very helpful staff"

"I used to stay in this hotel several years ago but my recent stay was not as good as I remembered . The room was not as clean as it’s supposed to be, the bathroom and sink were dirty and full of stains. The towel looks dingy. The breakfast buffet is okay. The staff was very nice and so helpful."

"The property looks nice and clean. However the pool was not open and there is No alcohol at the bar even though they advertise cocktails on their website. "

"It felt more spacious then other equally priced hotels in the area. "

"First: Extra friendly and helpful staff! Good location near seaside restaurants and shopping malls. Good breakfast. But 1. Safety box didn't work before and after repairing 2. You had to tell reseption if you wanted to go to swimming pool, because it was locked. Waiting every day somebody to come and open the door. 3. We got somebody elses laundry and some of ours were missing. Found later. 4. The elevator didn't work properly. It left us too high and we had to jump out. Out of order in last...

"Good location "

"Nice"

"Stort rum med skön säng. "

"Reception staff have limited English and took almost an hour to check us in as they were unable to find our booking in the system despite presenting the Expedia booking confirmation to them. Bed sheets were stained and there is a club nearby which doesn’t stop making loud music so you don’t get any sleep "

"The room is very comfortable and clean. The staffs were helpful.After the online check-in was done. I needed to receive the boarding pass through the hotel e-mail. Suppose I needed to pay for it but they waived the charges. "

"Nice hotel in central Manado, with friendly managemant. Had big problem because Expedia did not pay the bill. The hotel could not arrange it. I had to do a lot of correspondence and the responses from expedia came very slow. Hotel was ok, Expedis a nightmare."

"Likes: the top floor dining area Dislikes: the staff, the service, the room was so poorly lay out the bed so close to the wall where the TV set up hence there is no room to move which ended up with my husband got hurt and bruised for days. The staff was no help either and the breakfast was so basic and they even charged for a cup of hot water. There is no cup or even a kettle to make coffee and they also charged the milk for coffee we ordered. I want to borrow a plate and a spoon to eat our...

"Pada pukul 3 pagi, terdapat beberapa tamu yang berbincang-bincang dengan suara keras di luar kamar, namun pihak hotel tidak menindak tegas mereka. kemudian, dikarenakan kamar yang kurang kedap suara, hal itu terdengar jelas hingga ke kamar."