Best Western The Lagoon Hotel

4.0 star property
Beach hotel with a conference centre and a poolside bar

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June 2024

Best Western The Lagoon Hotel

Photo gallery for Best Western The Lagoon Hotel

Outdoor pool
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
View from room

Overview of Best Western The Lagoon Hotel

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is ₹4,293
Price available on 27/04/2024

Check out the area

Map
Komplek Bahu Mall, Blok A3, Manado, 95115
  • Popular LocationManado Town Square3 min drive
  • Popular LocationMega Mall4 min drive
  • Popular LocationMalalayang Beach19 min drive
  • AirportManado (MDC-Sam Ratulangi Intl.)45 min drive
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Room options

Superior Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 Queen Bed, Non Smoking, Mountain View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking, Bathtub (Living Room;Presidential)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Dining table
LED TV
  • 80 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Smoking, Sea View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Sea View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Bathtub, Sea View (Living Room)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Dining table
LED TV
  • 55 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed, Smoking, Mountain View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 27 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 27 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Manado

Best Western The Lagoon Hotel is located in Manado City Centre, a neighbourhood in Manado, and is in a shopping district and by the sea. Malalayang Beach and Bulo Beach reflect the area's natural beauty and area attractions include Bukit Doa Kelong and Bunaken National Park.

What's nearby

  • Manado Town Square - 3 min drive
  • Mega Mall - 4 min drive
  • Public Museum of North Sulawesi - 6 min drive
  • Tomohon Market - 9 min drive
  • Malalayang Beach - 19 min drive

Getting around

  • Manado (MDC-Sam Ratulangi Intl.) - 45 min drive

Restaurants

  • KFC - 6 min walk
  • Martabak & Malabar Mas Narto - 9 min walk
  • Wisata Bahari - 7 min walk
  • Richeese Factory - 6 min walk
  • Le Pier's Resto and Cafe - 5 min walk

About this property

Best Western The Lagoon Hotel

Upscale hotel located in Manado City Centre
You can look forward to a poolside bar, a coffee shop/cafe and dry cleaning/laundry services at Best Western The Lagoon Hotel. Treat yourself to spa services, such as aromatherapy, a body scrub or a body treatment. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a 24-hour front desk
  • Wedding services, meeting rooms and luggage storage
Room features
All 184 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends; IDR 200,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre
  • Coworking space

Spa

  • Aromatherapy
  • Body scrubs
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift (203 centimetre wide door)
  • Low-height door lock
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Banquet hall
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:30 AM
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 300000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Best Western Lagoon Hotel Manado
Best Western Lagoon Hotel
Best Western Lagoon Manado
Best Western Lagoon
Best The Lagoon Hotel Manado
Best Western The Lagoon Hotel Hotel
Best Western The Lagoon Hotel Manado
Best Western The Lagoon Hotel Hotel Manado

Frequently asked questions

Does Best Western The Lagoon Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Best Western The Lagoon Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Best Western The Lagoon Hotel on 20 Apr 2024 start from ₹4,318.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western The Lagoon Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western The Lagoon Hotel?

Self-parking is free at this property.

What time is check-in at Best Western The Lagoon Hotel?

Check-in start time: 2:00 PM; check-in end time: 2:30 AM. After-hours check-in is not available.

What time is check-out at Best Western The Lagoon Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Best Western The Lagoon Hotel located?

Located in Manado City Centre, this beach hotel is 1.1 mi (1.8 km) from Manado Town Square and within 3 miles (5 km) of Mega Mall and Tomohon Market. Public Museum of North Sulawesi and I.R Soekarno Bridge are also within 3 miles (5 km).

Best Western The Lagoon Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with partner
This is the best Best Western that we have been to in a long time. The corner sea view room was so nice. The staff were very attentive, kind and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Antonius

Stayed 1 night in Sep 2022

6/10 Okay

Rifki

Stayed 1 night in May 2021

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Meh
Cold food, clogged shower drain, leaking bathroom sink...staff is very nice though
Stayed 3 nights in Sep 2020

8/10 Good

GGD

Travelled with family
Liked: Cleanliness, staff & service, amenities
It has a pristine view.Thr entire Manado Bay ij front. Behind you see the highlands Koha,Warembungan,Tomohon. Convenient next to Seafood stalls and Bak kut teh. Pharmacy nearby.Carrefour supermart next door. Very good security. BUT.... The elevators are a disaster! Have to wait 10minutes sometimes because external guests who attend events in the hotel jam up the lift.. Next Breakfast is ok at the Level 2 restaurant BUT Do not eat any other meals in the hotel resto. It takes on average 55-60 mins for your meal to be served. Next When there are external events the dining area is shared with the external guests.. Its noisy and no privacy. They should segregate. Overall staff service very nice and do go the extra mile to help you. If they can fix the elevator and meal waiting times it would be the best accomodation in Manado by far. Regarda.
Stayed 12 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, room, staff, clean, good and varities breakfast menu.
Stayed 2 nights in Aug 2019

8/10 Good

restutaurina, Bali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice place to stay in Manado, location is legit and nearby shopping malls. staffs were helpful too!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need an additional luggage rack for room or drawers
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good View But Unclean
The view was good because you can see the city and sea view at the same time. However the room was not so clean. So many dust on the table. Under the bed, so many dust. It's not mopped for long time.

8/10 Good

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Need more elevators.
Nice comdo-hotel for the money. Free continental breakfast was amazing. Lots of food choices. My room was very clean and service was excellent. Facilities are great too. Location of the hotel was okay. Imly has 2 elevators that make you wait up to 5 mins.