"On 2nd day (12th july) of my stay, the reception staff was rude. I gone around 11pm to check for taxi and he said there in only one taxi is for entire hotel and I asked "how come this is a 3 star hotel with one taxi ?". And then it gone bad. On his look. I don't think he was suitable for desk job. I have been in many hotels including abroad and this was first time I have seen such an idiot on front desk. Its high time when hotel management should look into this."
"On 2nd day (12th july) of my stay, the reception staff was rude. I gone around 11pm to check for taxi and he said there in only one taxi is for entire hotel and I asked "how come this is a 3 star hotel with one taxi ?". And then it gone bad. On his look. I don't think he was suitable for desk job. I have been in many hotels including abroad and this was first time I have seen such an idiot on front desk. Its high time when hotel management should look into this."
"The room was very comfortable - the bed was a dream! The most exceptional aspect of my stay was the service by staff. All of them were, friendly, helpful and impressive in their efforts to make my stay fantastic!"
"The room was very comfortable - the bed was a dream! The most exceptional aspect of my stay was the service by staff. All of them were, friendly, helpful and impressive in their efforts to make my stay fantastic!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
My wife and I were pleasantly surprised by the service and hotel. We would recommend it as a haven from the bustle and noise of the city. We stayed three weeks, and Dominic and others ensured they catered for our breakfast needs. As with any four to five star hotels beware of hidden charges as 9% sales and another 9% for room service. They should mention this before ordering. The operators on the telephone service sometimes found my RP Accent difficult to understand.
My wife and I were pleasantly surprised by the service and hotel. We would recommend it as a haven from the bustle and noise of the city. We stayed three weeks, and Dominic and others ensured they catered for our breakfast needs. As with any four to five star hotels beware of hidden charges as 9% sales and another 9% for room service. They should mention this before ordering. The operators on the telephone service sometimes found my RP Accent difficult to understand.
Arun
Reviewed September 24, 2026Reviewed September 24, 2026
Excellent customer service and friendly staff. Amazing food at the restaurant and the head chef make sure personally that we were satisfied with the food and offered to make any custom dish of our liking.
Excellent customer service and friendly staff. Amazing food at the restaurant and the head chef make sure personally that we were satisfied with the food and offered to make any custom dish of our liking.
Room was decent but can be improved with some attention to detail. Staff were courteous and responsive. Included breakfast had a repetitive spread but acceptable. Parking was available. Good location with access to shopping, transport and restaurants.
Room was decent but can be improved with some attention to detail. Staff were courteous and responsive. Included breakfast had a repetitive spread but acceptable. Parking was available. Good location with access to shopping, transport and restaurants.
Ganesh
Reviewed November 3, 2025Reviewed November 3, 2025