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"Ufford seems like it could be a great place to stay and while I did enjoy my time there, a few gripes really marred the experience. Firstly the room felt tired and worn out. Bedclothes smelt musty and unwashed. The plug in the bath didn't work and had to operated with a spoon. The taps wobbled. A little TLC would go a long way. The room tea and coffee were enough for one cup each. The real kicker though was the breakfast service. Utterly chaotic, with staff milling around and no sense of control, each instruction or assistance came from other exasperated hotel guests. The hot breakfast items were taken away half filled are people were trying to get to them. The coffee machine was broken with a queue of 20 people while a number of staff hid behind the bar. I didn't bother going on my 2nd day. More importantly. The staff do not make you feel welcome at all. They avoid eye contact and there is no sense of management presence at all. Maybe this was an Easter weekend issue. But a great hotel is the people who work there. "

"Clean room, comfortable bed and a hot shower"

"Great parking. Rooms are clean / shower was a little broken Half the lockers in spa do not work. Massage was good. Dinner was good. Breakfast we were a few mins before closing they wouldn’t let us in. Beautiful grounds. "

"Very clean, staff friendly. However there was alot of doors slamming at night (other visitors so not the hotel or staff fault) "

"The hotel is good overall, the carpet seems a bit tired. Not so much options on the menu. Overall, we really enjoy ourselves as a family. "

"Plenty of parking, good size standard double room "

"Nice enough hotel as a whole, clean and well presented. Negative is the hard bed with spings that could be felt. Not the best sleep. "

"All round good stay, clean tidy and friendly staff. Ample breakfast - all at a great price"

"Didn’t have to park I used public transport. The room was smaller than I expected, and no chair or kettle and limited storage space, shower worked well. I thought it was worth the money as the location was central to the city. Fan in room was noisy at times as were the other guests."