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Best Western Priory Hotel

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Exterior
Executive Room, 1 Double Bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Classic Room, 2 Single Beds, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of Best Western Priory Hotel

Best Western Priory Hotel

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

7.6/10 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
Map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH

Explore the area

  • Popular LocationCurveMotion15 min walk
  • Popular LocationThe Malthouse Project3 min drive
  • Popular LocationMoyse's Hall Museum3 min drive
  • AirportCambridge (CBG)34 min drive

Room options

About this area

Bury St Edmunds

Located in Bury St Edmunds, Best Western Priory Hotel is in the city centre and near a train station. Knettishall Heath Country Park and Abbey Gardens reflect the area's natural beauty and area attractions include CurveMotion and Larkwood Trout Fishery. Fuller's Mill Garden and Flo-ridaz Hovercraft are also worth visiting.

What's nearby

  • CurveMotion - 15 min walk
  • The Malthouse Project - 3 min drive
  • Moyse's Hall Museum - 3 min drive
  • Suffolk Regiment Museum - 7 min drive
  • Bury St Edmunds Art Gallery - 12 min drive

Getting around

  • Bury St Edmunds Station - 12 min walk
  • London (STN-Stansted) - 50 min drive

About this property

Best Western Priory Hotel

3-star hotel in the city centre
Take advantage of a terrace, a coffee shop/cafe and a garden at Best Western Priory Hotel. The on-site restaurant, Garden Restaurant, features garden views and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and a 24-hour front desk
  • Smoke-free property, luggage storage and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All 36 rooms offer comforts such as 24-hour room service, in addition to amenities such as free WiFi. Guests reviews speak well of the overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating and daily housekeeping

Languages

English, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 12.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Garden Restaurant

Family friendly

  • Laundry facilities
  • Sofa bed

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Frequently asked questions

Is Best Western Priory Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at on 6 Jan 2023 start from ₹6,580.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Priory Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Priory Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Best Western Priory Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 15.00 (subject to availability).

Where is Best Western Priory Hotel located?

Located in the heart of Bury St Edmunds, this hotel is within 1 mile (2 km) of CurveMotion, Moyse's Hall Museum and Bury St Edmunds Art Gallery. The Malthouse Project and Abbey Gardens are also within 1 mile (2 km). Bury St Edmunds Station is 12 minutes by foot.

Can I cancel my reservation for free at Best Western Priory Hotel and receive a full refund?

Yes, Best Western Priory Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Priory Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.6

Good

Rating 10 - Excellent. 137 out of 462 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 176 out of 462 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 94 out of 462 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 38 out of 462 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 17 out of 462 reviews" "
" "2 - Terrible 4%

8.1/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Okay

Robert
Travelled with family
Liked: Cleanliness, property conditions & facilities

6/10 Okay

Paul
Stayed 1 night in Sep 2022

6/10 Okay

Phim Santillan
Stayed 2 nights in Sep 2022

6/10 Okay

michael
Business traveller
Liked: Cleanliness, room comfort
Has potential
Mixed feelings booked based on availability and price compared to other hotels. First time used and although comfortable, staff friendly and service ok, it has a long way to go before I’d rate it is a good. I had some minor issues but the inability to turn the heat down on my shower was the biggest problem, apparently down to the age of the building and you have to force the control. All said it is as good an accommodation of many of the pubs in the area who are more expensive and I would stay again
Stayed 1 night in Aug 2022

6/10 Okay

Richard
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed during the heatwave and the room was extremely hot with no air conditioning. There was a very old and not very effective fan supplied which was not enough. I ate a meal of scampi and chips. The chips were obviously reheated and not great. The hotel is nice enough but needs a little attention to detail
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller
Travelled with group
Disliked: Cleanliness, property conditions & facilities
Poor cleanliness and very tied looking rooms. Staff tried there very best but totally understaffed.
Stayed 1 night in Jul 2022

8/10 Good

Richard
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend.
Room was clean and tidy. Bed was a little small for me but we coped. Staff were very good. Courteous and helpful. Overall a very nice place to stay.
Stayed 1 night in Jun 2022

8/10 Good

Andy, Hove
Liked: Cleanliness, staff & service, property conditions & facilities
One of my favourite properties when visiting the area, I’ve just had a new wing built which looks really good. Friendly staff I was disappointed though with the breakfast offering and the pressure from the shower in the garden room. The shortages at breakfast must be due to supply issues, however, the croissant‘s were underbaked and doughy and the pastries were the same, the filling in the pastries were still so hot that I burnt my mouth, finally I’m sure that ramekins of butter could’ve been made up from popping down to the local supermarket and buying blocks of butter instead of relying on ready packed potions.
Stayed 1 night in May 2022

10/10 Excellent

Andy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hidden away but still convenient for the town centre, reasonsbly priced with very friendly and helpful staff. Room clean and a good size. Room a bit hot no air con and windows didnt open but fan provided, sadly didnt discover it till i was leaving. Lovely grounds very relaxing atmosphere.
Stayed 1 night in May 2022

6/10 Okay

andrew
Business traveller
Liked: Cleanliness, room comfort
slow to check in and check out with no one on reception
Stayed 1 night in May 2022