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"Most impressive thing to us was the friendliness and courtesy show by both the front desk team and the room service team. Property was clean, updated and with easy transportation option (shuttle and affordable taxi) to the aiport. The bed was a bliss. We were out as soon as we laid on it and graciously woke up on time to make our connecting flight. Thank you Team Ibis Seoul @ ICN"

"This hotel was central to everything we needed (very walkable): restaurants, train station, airport bus limo station, markets, shopping, you name it. Staff were friendly and answered our questions. WOWPass kiosk was a game changer. The room was spacious and comfortable. I would definitely book this place for my next visit. Thank you for an enjoyable stay. "

"It was clean and modern! "

"While there were a few minor maintenance issues with our room (some of the power outlets were not working, refrigerator door wouldn’t shut, hotel wifi cut out), the staff were so responsive and had it all fixed by the very next day. Amazing responsiveness and politeness. The location of the hotel was way above expectation. Quiet area but only a short walk to Myeongdong Market. For our family’s first visit to Seoul, it was perfect. "

"The Lotte services is impeccable!"

"Very convenient in transport or facilities for family and business trip"

"very nice place . "

"Good place to stay and great staff."

"the hotel is really clean and the staff was all very polite and helpful, highly recommended "