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"Clean Room, Staffs are very kind"

"Great location, comfortable room, very helpful staff"

"Generally all staff were polite and smiley faces . "

"Property was very clean and staff was extremely helpful. Excellent value."

"A lovely hotel in a great location. Really efficient check-in and check-out - super simple with the kiosks. The room is nicely set up with amenities like pajamas and slippers. The breakfast was great - a lot of variety, tea, coffee, juice, Korean dishes, and more. The location is perfect - restaurants and coffee shops around that are open late. Walked to Seoul station afterwards. Because it is on the 11th floor (you take the elevator to reception), it was really quiet. Didn’t hear any noise from the street at all. A solid place to stay in Seoul. "

"Limited access to the gym. One visit per room per day. "

"5 stars"

"First time staying at Lotte hotel. It was a wonderful stay. One of the best hotel we’ve stayed in Seoul. The room was so spacious and comfortable. Definitely would recommend this hotel!"

"Staff courteous and attentive and always offer assistance "