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"Overall, this place was just barely OK. Only one of 8 staff we interacted with were friendly, the rest did not seem to care at all that we were there. One afternoon the restaurant staff completely ignored us for 30 minutes and I found them inside chatting and playing on their phones. The air conditioning in our room didn’t work, but when we advised the front desk they first said that was impossible then finally said they would look into it but they didn’t. And possibly because of the open fire in the restaurant, the entire hotel common area smelled of stale food, or worse. Overall this place has potential, but I would not recommend primarily because of the poor service."

"Fabulous room with a private patio overlooking the castle to one side and mountains on another. Great location! We would stay again - highly recommended!"

"Beautiful hotel and reseanable"

"Staff were very kind, friendly and helpful at the front desk and in the bar."

"Breakfast was very good. Didn’t use the spa"

"One of the best hotels I've ever stayed at in all of my many trips to europe. Fabulous location within walking distance to virtually everything in ljubljana. Terrific breakfast with a tremendous variety of high quality choices that would satisfy any appetite. Superb staff that provided exemplary customer service. Comfortable bed, pillow menu, nice bathroom, high quality towels. I would give them six stars if I could. Would definitely stay here again"

"Spa was well kept and clean. Breakfast was meats, danishes, cheese, cereals. À la carte with eggs. Staff friendly and welcoming. Would come back. Best views in the town. "

"Lovely room in good condition, quiet and the air conditioning worked well. The breakfast was amazing - almost every option you could think of! "

"Great hotel with outstanding breakfast in a great location!"