"Absolutely — for Hotels.com I’d make it warm and personal, but fairly concise. Here’s a polished version for Rose Bled:
We had a wonderful stay at Rose Bled. From the moment we arrived, everyone was incredibly friendly, welcoming and helpful, which made us feel very well looked after throughout our stay.
Breakfast was excellent, with lots of choice and everything we tried was delicious. We also really appreciated the thoughtful service when we had an early train to catch and would miss breakfast. The hotel kindly prepared a lunch box for us to take with us, which was such a lovely touch.
Our room had a fantastic balcony with a beautiful view over Lake Bled, including Bled Castle and the church.
A lovely hotel with genuinely friendly staff, great food and a beautiful setting. We really enjoyed our time at Rose Bled and would happily stay here again.
I think this strikes the right balance for Hotels.com — positive and genuine without sounding like an advert."