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"Property itself was beautiful.Difficulty accessing bell services.There were multiple instances where no bellkeepers were available. When I approached security at the front for assistance, the interaction was not positive. Female security staff member I encountered appeared dismissive and spoke to me in a manner that felt rude and unprofessional.Asked for help with a bellkeeper and transportation via golf cart to my room, I was told to wait and was physically moved aside while she continued her conversation with someone else. I ultimately walked to my room on my own.When bellkeepers were available, they were courteous and helpful, but the inconsistency in service made arrival and movement around the property inconvenient at times. In contrast, the front desk staff were consistently kind, professional, and accommodating, which I appreciated.The first night of my stay went well, but the second night presented a significant issue. There was a flood in my room caused by the shower.Front desk&maintenance responded by mopping the water &placing towels on the floor.Damaged2pairs of my shoes.I was informed that someone would return to properly fix the shower, but no one ever did.I had to use the shower in my friend’s adjoining roomfor the remainder of my stay.I found the food and beverage options somewhat limiting. Coffee sold on the resort was not enjoyable. For breakfast, I was hoping for a simple option such as porridge, but I was informed that I would need to purchase the buffet"

"lived the breakfast, very cute scenic vibes. outside doesn’t relax inside. loved it"

"The room was clean and comfortable."

"I really enjoyed my stay at the hotel. The property was clean and well maintained, and my room had a beautiful view overlooking the harbor. The room itself was spacious, and I especially loved the large porch where I could relax and enjoy the scenery. Overall, it was a comfortable and pleasant experience, and I would definitely stay there again."

"The Sonesta Ocean Point adults result is the place to be. we had a ball! Stayed in the butler suite swimup and the room awas great. it was on the end of the hallway facing the edge swimup pool with extra room for the outside swimup. Dane and Alex were our butlers and provided excellent service when we texted them on whatsapp for any special request to make our vacation enjoyable. Our room was adjacent to the Azul resturant and we ate there every day (B/L/D), the food was great and pleasing to the eye when presented to our table, they also had a dj or live music while dining which was nice. The resturant staff were pleasant, provided great service and made our meals enjoyable. big shout out to Nadal, Rumere, Smiley, Kay-Ann, Sidia, Taria, Remi, and Andrene. We left great tips for all of the resturant staff. Front desk staff were also great, thanks to Kemar, Thhimie, Serena for a smooth check in and a special thank you to Ms. Margarita our housekeeping staff who went the extra mile to keep our room refreshed, replenished amenities and used her personal touch to fold our towels in a decorative special way. we had a couples message at the outdoor spa over the ocean which was great thanks to Anna. This was our 1st trip to Sint Maarten and we will definitely be back soon."

"Lovely hotel , short drive to airport, walk to beach. The pool is amazing! As is the staff. "

"The elevator constantly was out of order. I stayed on the 5th floor so it definitely was an inconvenience "

"Visited Sint-Marteen for the first time for my friend's 40th birthday. Love that this resort was pretty central. Close to restaurants, casinos, rhum tasting etc. Staff friendly and helpful. Shuttle service was great. Felt safe. We had breakfast included and it was delicious. Beautiful views. Will stay again but in a room with a view."

"Excellent staff"