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"Loved the staff and breakfast and free massage. "

"Phenomenal hotel in Kigali. Staff was excellent. I LOVED the breakfast and bedroom was comfortable and clean. Finally, the sauna, steam room, and

overall were everything I needed after a long flight. Thank you so much! -From the USA."

"I really liked this property. There is security upon entering the hotel so that’s comforting to know your items get scanned. They have 2 restaurants on site, a pool, and a massage tent. The staff was extremely friendly and helpful throughout each step of my needs. They even went as far as to surprise me for my birthday while eating at the restaurant!! I would go back here time and time again. "

"comfortable and convenient"

"Perhaps an entirely new set of staff is needed here. Apart from the massuese, who does an excellent job at massage, one bfast attendant and the breakfast eggs chef, everyone else was really not at all attentive to my needs. From no water in my room, to malfunctioning a/c, awful internet, no follow through on booking requests. Most ime I felt that I was in the way of staff enjoying themselves, the bartender who carried on anpersonal conversation on her cellphone for all to hear, the front desk...

"The Radisson Blu shows itself as a 5 star hotel but at a closer look staff are not well trained and give conflicting information, and rooms are cheaply made without the attention to detail of luxurious stay. We stayed at the Radisson blu for 2 nights in Kigali. The welcome service (hot towels, drink) was very nice and the lobby was beautiful. However the great service and 5 star experience appeared to stop there. We had an incident in our room that warranted requesting compensation in some...

"The staff was very nice and very friendly and helpful. Everyone spoke English. Breakfast buffet was incredible, including the black coffee, African tea, and the spiced tea"

"Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !"