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Warm greeting on arrival. Staff was very graceful, polite and professional. Food was amazing and good selection and chef came out to ask about the food he prepared 😋 great touch. Breakfast was lovely but too crowded as what I would call was a team building day, but was offered a lovely alternative outside on the courtyard. Really helpful staff.

Here’s a polished, positive review you can use: ⸻ I recently stayed at Best Western Phagwara with my elderly mother, who is a wheelchair user, and our experience was absolutely wonderful. From the moment we arrived, the Hotel Manager went above and beyond to make sure my mother was comfortable. They thoughtfully arranged for extra grab rails in the bathroom, which made a huge difference and showed genuine care and attention to accessibility. It gave us great peace of mind throughout our...

Best property

Lovely hotel and staff

The Hotel Staff were excellent and truly helpful especially Gagan & Pavinder, who were always there whenever I needed something. Rooms were clean and maintained. The Air-con was great as the heat outside was over 40c. The Hotel needs to have more rooms and also a swimming pool and fully functional gymnasium and games room with a pool table, maybe a Spa as well? Also a Tech room, where one can go and use their own computers and fully functional fax and printing services. The Bar and Restaurant...

A new hotel....stayed there in the first month of its opening and found it to be excellent.Considering it was new, there was no sign of any of the teething troubles that normally are evident immediately after opening.Staff were very friendly and efficient. and the rooms were comfortable and stylish.The entire ambience of the Hotel was one of elegance and class. The spa was also of excellent quality. Highly recommended!

The food was amazing and the staff were all excellent, friendly and helpful and insistant on us trying the indian food classics which was exactly what we wanted. The facilities were great, pool area was beautiful and spa looked great, unfortunately we didnt have time to try it. We have been to a lot of good hotels in other countries and this was up there with the best. Best part of the hotel was definitely the staff and also a mention to the driver on the courtesy transport to the Golden Temple,...

Amazing place for a getaway. Great and friendly staff, beautiful property and great rooms with view. Will definitely go back there.

Nice property themed in old indian style.

on the whole EVERYTHING is 10/10 credit also goes to the General Manager Nikhil Gandhi and the Front Manager Rahul who both were very helpful in sorting out the initial room problems

very friendly and attentive staff. great location