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"I’m a good location, great breakfast "

"Booked a cosy room with a sea view though currently there is scaffolding on one side of the hotel but still ok. Our room was basic and very dated. Bed was comfy enough though and the shower also good. The tv in our room only had bbc channels unfortunately. Room was okay for a one night stay. "

"great location and helpful staff. Breakfast was good"

"Value for money "

"I booked this hotel for a long weekend break with my family. Due to a genuine emergency, I was unable to check in on the day of arrival. I messaged the hotel through Expedia in advance to explain the situation — they acknowledged my message regarding parking, but completely ignored my notice that I would not be arriving that day. When I arrived the following day, I was told my room had been given to someone else. The hotel had re-listed and re-sold my room without any notification or attempt to contact me. Despite showing up in person, I was refused a refund — meaning they effectively charged me twice for the same room while profiting from a new booking. This is both deeply disappointing and, I believe, unfair practice. Neither Expedia nor the hotel took any responsibility for the situation. I will not be returning to this hotel, and I would strongly caution others to consider how either party handles issues before booking"

"Great location. In need of a quiet lounge. Rooms at the back a bit noisy in tge evening as they are above the lively Pickked Sprout and adjacent to other restaurants and bars."

"Great hotel"

"Lovely Stay, this time we got a room in the Annex & it was very quiet & a lovely, exceptionally clean room. Breakfast on this visit was a little disappointing. Replenishment was very slow, several people waiting fir long periods for food to come out. My breakfast was cold due to waiting eggs, bread came & was white only & frozen. Improvements & attention is needed here as clearly several guests were getting frustrated. Everything otherwise was 100% perfect. We’ll be back again"

"Great location for both centre of Scarborough and also to the dog accessible beach. Rooms were very nice and modern. Rain capes and fan were provided which was excellent. The longe area was very nice too - great hotel fit staying with dog"