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Very well recently restored chateau with lovely, quiet bedrooms. Staff were very attentive to our needs. A continental breakfast including eggs of your choice was served in the beautiful dining room. The charcuterie meal was plentiful and included a glass of their wine. Other guests agreed that it would have been nice to have been able to eat a 3 course meal at the chateau instead of having to drive to a local restaurant. We would certainly recommend this experience.

Beautiful Hotel. Could not fault it.

Considering the price, this was a great value option in the Medoc wine region. The hotel is a little dated but clean and well maintained. The reception staff are great. The only thing that could have improved our stay was having more to do around the hotel with young children. With the outdoor pool out of action we were able to use the indoor pool at lunchtime and dinner time each day but otherwise there wasn't much to do. It would be great for example if they could install some petanque courts...

Loved it, they couldn't do enough for us during our stay. Customer service 10/10

Good service good location for meeting someone landing at the airport

Plenty of parking, the staff were soo lovely, very friendly and helpful, one love lady printed off a list of recommended places for dinner and was extremely helpful. Our room was spotless and the beds very comfortable, everything was to our expectations and more!

The hotel is beautiful, peaceful and luxurious. We had a great time and would recommend.

Excellent hotel. Would highly recommend! Very friendly staff, very clean property! Excellent amenities. Free parking.

I had high expectations and they were met and exceeded. The staff are polite, courteous and professional without being robotic, and that makes a difference. The room was larger than expecting, well furnished. The bathroom was good and the buttons for the shower avoided the usual fear of having to take a degree in plumbing that you usually find with hotel bathrooms. The bed was a little firmer than I like but then everyone has different tastes. The coffee was good, the water fountain...

Proper 5*, excellent sound insulation, staff went above/beyond: highly recommended and easy/affordable vallet parking

I would give this six stars if I could. It was excellent in all areas. The staff were wonderful and treated us as individuals and welcome guests. The restaurant was marvellous as was the spa. The room was spacious and comfortable. An exceptional experience.

Apartment was very clean and spacious and brilliant location. Staff were extremely helpful too. Definitely stay there again and recommend to family and friends.

Beautiful hotel with wonderful staff. We arrived late on Monday evening and were able to get a seat at the rooftop bar to have a light dinner and drinks. The entrance to the hotel is dramatic, like something you'd see in an art gallery. The rooms are clean, smart and stylish, with great bathroom amenities and soundproofing. Beds were firm, which not everyone might enjoy, but we had comfortable and quiet nights' sleep. Would definitely return the next time I'm in Bordeaux.

This is our second time staying here, can't be happier. Our 2nd time is just as good as the first time if it's not better. The room is perfectly decorated, small but charming. Fantastic location, very quiet but close to the city centre. Most importantly, the best thing about this hotel is that AMAZING staffs, all of them are very helpful, friendly and speak fluent English, this hotel must be very proud to find these amazing staffs and I hope they will maintain this level of service. Without a...

As a lone ,older, female traveler I must say that the staff could not have been more helpful. Nothing was too much trouble and considering that I spoke very little French. They could not have been more helpful. The room was spacious, very clean , comfortable and extremely quiet. The breakfast facilities were adequate and there was plenty of variety. Again the staff were very attentive and friendly. I can recommend Hotel Vatel and would not hesitate to stay there again.

Beautiful setting, lovely rooms , excellent pool but the highlight is the really attentive staff.