"When we first checked in the room (a queen room) even though booked for 2 adults was only catering for a single person- one towel, one tea bag, one toothbrush, one pair of slippers etc. This was corrected when it was pointed out to them but even at 9:00 pm I had housekeepers coming and knocking on the door wanting to come into the room in the pretence of bringing another bath towel even though this had been done before 4 pm. On checking out I was told I needed to pay for my room service order...
"When we first checked in the room (a queen room) even though booked for 2 adults was only catering for a single person- one towel, one tea bag, one toothbrush, one pair of slippers etc. This was corrected when it was pointed out to them but even at 9:00 pm I had housekeepers coming and knocking on the door wanting to come into the room in the pretence of bringing another bath towel even though this had been done before 4 pm. On checking out I was told I needed to pay for my room service order...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Excellent new hotel with extremely polite and courteous staff.
Reception staff need a bit of training !! Especially AmanRaj who was not keen to listen to issues i wanted them to rectify after our checkout and said other guests are arriving so he needs to attend to them but when I looked back there was no-one behind me. Two issues such as bedside power plug sockets plate had come off and water was leaking from shower and reached under sink area and leading up to the toilet.
The hotel internal ...
Excellent new hotel with extremely polite and courteous staff.
Reception staff need a bit of training !! Especially AmanRaj who was not keen to listen to issues i wanted them to rectify after our checkout and said other guests are arriving so he needs to attend to them but when I looked back there was no-one behind me. Two issues such as bedside power plug sockets plate had come off and water was leaking from shower and reached under sink area and leading up to the toilet.
The hotel internal ...
The stay was pleasant and comfortable. The rooms were clean, the amenities well-maintained, and the overall ambiance relaxing. What stood out most was the excellent service — the staff were polite, attentive, and always ready to help. A special thank you to Dungar bhai for his exceptional hospitality and warm attitude that made our experience even better.
The stay was pleasant and comfortable. The rooms were clean, the amenities well-maintained, and the overall ambiance relaxing. What stood out most was the excellent service — the staff were polite, attentive, and always ready to help. A special thank you to Dungar bhai for his exceptional hospitality and warm attitude that made our experience even better.
JAY
Reviewed November 6, 2025Reviewed November 6, 2025