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Lovely hotel in centre of old town. Beautifully furnished and spotlessly clean. All staff very nice and always helpful. The restaurant M.C. Grill was excellent and the staff like the food first class. If we return to Tallin we would definitely stay at this hotel.

Beautiful luxurious hotel wonderful decor.Friendly professional staff. Perfect location. Cannot fault it!

This is a beautifully appointed hotel located in a quiet street but very close to the centre of the Old City of Tallinn. There is marble everywhere, and everything shines. Staff are efficient and helpful, if generally rather stern-looking. Our room, in the old part of the building, was bright and comfortable with a high ceiling, large widows with original shutters. Two vast armchairs. Huge bed. Bathroom is large with high powered shower above the bath. Everything works and cleaning is...

Staff were excellent and instrumental in allowing our elderly Estonian born/Scandinavian brought up grandmother to enjoy and fully take advantage of all the old town Tallinn has to offer. As we were going to visit relatives in other areas it could have been a 'hard work tour.' It wasnt in fact, just the opposite, an amazing time was had by all the ages of family present. The owner/manager Jonathon in Merchant's H, amiable well mannered reception staff assisted in helping arrange a wheelchair,...

Be prepared to be pampered! This hotel looks a bit foreboding from the outside but is very warm, welcoming and comfortable on the inside, even in late January when it was minus 5 outside. It's a 15 minute taxi ride from the airport which was 14 Euros, so slightly more expensive than the price advertised at Tallinn Airport. It was well worth the upgrade to a Zen room which had a spacious bathroom with jacuzzi bath. We asked for a quiet room, which it was, on the top floor. Not much of a...

Dobry standard pokoju. Czajnik w pokoju. Parking niestety płatny, nawet poza sezonem - szkoda. Śniadania standardowe, średnie jak na duży hotel ze SPA.