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"Excellent hotel with great staff and service. The food is outstanding. A truly luxury hotel in all aspects. The location is very good and close to many attractions, and a few minutes walk to Wangfujing pedestrian street with lots of local shops and major international brand stores. A vibrant place for an evening walk or shopping. Recommend booking stay with inclusion of the Grand Hyatt Lounge which is also very family friendly. "

"Convenient location, walkable to restaurants and shopping, few mins walk to Yu Garden."

"Excellent location, beautiful well-maintained property, high standards of cleanliness, and professional service, especially Jackson at reception, Tom at the concierge and the ladies in housekeeping.My family very much enjoyed our stay and look forward to returning."

"Convenient location; near to train station, tour bus stop, local eateries, walking distance to shopping. Good service by hotel staff; smooth check-in/out, helpful concierge Clean and spacious room, well-maintained facilities. We also received a special gift because it’s the hotel 20th anniversary 😊"

"Location and updated rooms (update in process)"

"Staff was helpful. Place is near to shopping street with plenty of food options."

"Amazing place to stay for a family trip. Very nice and friendly staff. Great Pearl and river view is awesome! Also, the Vue Bar at the 32 floor is fantastic!"

"Best hotel I've ever stayed at. Staff was lovely. I'm going to miss the shower and toilet which were both top quality."

"Wonderful hotel next to the Waldorf Astoria and across there street from the Peninsula. Nice walk to the East gate of the Forbidden City. Comfortable rooms and food available and all can be paid with a credit card!"