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"The property was spotless the ambulance was Cousy and the staff very friendly and helpful. I will recommend this property 100%"

"We were greeted by a very friendly staff member, who shared all the details of our room and hotel. The breakfast was delicious and plentiful with seating space for many guests. Staff paid great attention to keeping all foods well stocked. The front clerk gave us a handful of dinner options all within a five minute walk."

"very clean room, spacious , overall lovely hotel"

"The hotel was beautiful and very well placed to explore Bruges The staff were helpful The room was small but clean Unfortunately there were no tea/coffee facilities in the room which was very disappointing. There was a machine in the foyer that you had to pay for which I thought was cheeky. Furthermore it stopped working! Also our tv had no internet so no Netflix 🙁"

"Some of the staff members were not very guest focused"

"Bed bugs. Need I say more?"

"Amenity so poor"

"Staff is basically nonexistent. Our towels and bedsheets had some stains on it and we tried to contact staff but no one answered. We went downstairs to talk to staff and no one was there either."

"We loved our stay. The location is fantastic, with parking right in front of the hotel and all major tourist attractions within easy walking distance. The amenities were great — we used the gym, and our kids had a wonderful time in the indoor pool. Breakfast was delicious with plenty of options. We definitely recommend this hotel."