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"This was my second stay at the Puffin Inn. The staff is great and the shuttle is convenient. The free breakfast is generous. I talked to some other patrons, some of them stay there several times a year. The hotel is making some improvements. The building noise started at 10 AM promptly at 6 pm. No pool or gym. Good prices, safe neighborhood, clean rooms. The Korean Restaurant across the street has delicious food. "

"Poor problem handling and lied to from employees. Falsely charged money towards property, but was resolved due to Supervisor."

"Christina the check in front desk agent is superb in check in and check out your company has a great customer service agent who works the front desk ! Bravo Christina. "

"This hotel is a scam. It may be under new ownership but they hired to have a really nice website made and spent time removing reviews. If you look up this hotel by address you will find that it is used by the city of Anchorage as a homeless shelter. It still looks like a homeless shelter, we booked this in advance and showed up at 11pm and thought our GPS was wrong so we drove around the block 3 times looking for the place. It's an absolute dump with no signage and people shooting up on the side...

"It isn´t place to stop. noise and no amenities"

"Pleasant"

"Overall fine. No tissues was the only surprise. Comfortable if soft beds. Pleasant employees."

"It was a bit outdated but the staff was really nice"

"Was great. Comfy and nice staff"

"Location transportation to and from airport plus breakfast at a great price"