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"Our stay at this hotel was truly outstanding from start to finish. The moment we arrived, the staff welcomed us warmly and provided exceptional service throughout our entire stay. Their professionalism, friendliness, and willingness to go the extra mile made us feel genuinely valued as guests. The room was immaculate, spacious, and beautifully maintained. Every detail was thoughtfully arranged, from the comfortable bedding to the well-equipped amenities, ensuring a relaxing and enjoyable experience. Housekeeping did an excellent job keeping everything spotless. The hotel's facilities were equally impressive. The atmosphere was calm, elegant, and very well managed. Whether it was the dining experience, common areas, or overall environment, everything exceeded our expectations. What truly stood out was the dedication of the team. They were always attentive, responsive, and eager to assist with any request, which made our stay smooth and memorable. Overall, this was one of the best hotel experiences we have had. We highly recommend this hotel to anyone looking for comfort, quality service, and a welcoming atmosphere. We will definitely return on our next visit."

"The spa us rrlaxibg very friendly staff."

"Well maintained historical place in central-ish Nairobi."

"Not applicable "

"Location was the ok, but the rooms were very dated and not well maintained. No TV apps, so not good for visitors who don’t speak the local language "

"Great place to stay. Everything was with in walking distance. "

"Spa was lovely, breakfast OK and dinner disappointing. Staff were rude when I raised an issue about the room I'd been given not being as expected (and smelling badly of stale smoke despite being a non-smoking room) - one receptionist hung up on me when I called from the room. I was told repeatedly to come back later at reception and they tried to give me a smaller room that the category I paid for. Eventually got a nice room but it ruined the first 2 days of our holiday. Would never go back."

"Good stay for one night. Friendly staff. "

"A deep immersive cultural experience. "