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Hotel Smart Plaza

Photo gallery for Hotel Smart Plaza

Memory-foam beds, individually decorated, individually furnished, desk
Super Deluxe Room | View from room
Family Room with Airport Drop | View from room
Memory-foam beds, individually decorated, individually furnished, desk
Memory-foam beds, individually decorated, individually furnished, desk

Overview of Hotel Smart Plaza

Hotel Smart Plaza

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service
Map
191 , Road No. 4, Street No. 9, Mahipalpur, New Delhi, Delhi, 110037

Explore the area

  • Popular LocationCentral Mall8 min walk
  • Popular LocationDLF Promenade Vasant Kunj6 min drive
  • Popular LocationDLF Emporio Vasant Kunj6 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)11 min drive

Room options

About this area

New Delhi

Hotel Smart Plaza is located in South West, a neighbourhood in New Delhi, and is near the airport and near a metro station. Rashtrapati Bhavan and Kingdom of Dreams are cultural highlights, and some of the area's landmarks include Hauz Khas Complex and Qutub Minar. KidZania Delhi NCR and Worlds of Wonder are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Central Mall - 8 min walk
  • Fortis Hospital - 5 min drive
  • DLF Promenade Vasant Kunj - 6 min drive
  • DLF Emporio Vasant Kunj - 6 min drive
  • Dada Dev Mandir - 14 min drive

Getting around

  • Delhi Aero City Station - 4 min walk
  • New Delhi Palam Station - 11 min drive
  • Indira Gandhi International Airport (DEL) - 13 min drive

About this property

Hotel Smart Plaza

3-star hotel located in South West
Hotel Smart Plaza provides amenities, such as an airport pick-up service and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), access to a nearby indoor pool and smoke-free property
  • A lift, tour/ticket information and express check-in
Room features
All 48 individually furnished rooms boast comforts, such as 24-hour room service and fireplaces, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (WHO) and SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Property requires that all guests aged 15 and over receive on-site antigen/rapid COVID-19 testing (INR 1500 per person, per stay); reservations required for on-site testing
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: INR 200 for adults and INR 100 for children
  • 24-hour room service

Things to do

  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Memory-foam mattress

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Dining room
  • Free bottled water
  • Freezer

More

  • Access via exterior corridors
  • Desk
  • Fireplace
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: INR 800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 700.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Bed sheets fee: INR 200 per person, per night
  • COVID-19 testing fee (PCR screening): INR 1500 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): INR 1500 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: INR 200 for adults and INR 100 for children (approximately)
  • Airport shuttle fee: INR 500 per vehicle
  • Airport shuttle fee per child: INR 500 (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: INR 800 (subject to availability)
  • Rollaway bed fee: INR 700.0 per day
  • Laundry fee: INR 100 per day
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Mobile payment options include: Google Pay, PhonePe and Amazon Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Smart Plaza Hotel
Hotel Smart Plaza New Delhi
Hotel Smart Plaza Hotel New Delhi

Frequently asked questions

Is Hotel Smart Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Smart Plaza?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Smart Plaza?

Check-in is from noon - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Smart Plaza?

Checkout is at 11:00 AM. Late checkout is available for INR 800 (subject to availability).

Does Hotel Smart Plaza provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of INR 500 per vehicle applies.

Where is Hotel Smart Plaza located?

Located in South West, this hotel is within a 10-minute walk of Worldmark and Central Mall. Jawaharlal Nehru University and Ambience Mall are also within 3 miles (5 km). Delhi Aero City Station is only a 4-minute walk.

Can I cancel my reservation for free at Hotel Smart Plaza and receive a full refund?

Yes, Hotel Smart Plaza offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Smart Plaza cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 13 out of 19 reviews" "
" "10 - Excellent 68%
Rating 8 - Good. 2 out of 19 reviews" "
" "8 - Good 11%
Rating 6 - Okay. 1 out of 19 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 2 out of 19 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 1 out of 19 reviews" "
" "2 - Terrible 5%

8.3/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Terrible

rajvir
Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was ok but not cleaned properly, washroom ceiling was leaking plus the washroom was not clean. It is old property in terrible place.
Stayed 1 night in Dec 2022

4/10 Poor

Mohd Tasmeer
Travelled with family
Disliked: Staff & service
Property location is incorrect on website it’s way too inside the street than it shows on app Hotel manager asked me to wash the bed sheet after using it rather saying it’s going for laundry anyway
Stayed 1 night in Sep 2022

8/10 Good

Ramu
Travelled with family
Its not that great hotel but okay for 1 night stay
Stayed 1 night in Sep 2022

10/10 Excellent

Jagan
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very good hotel staff behaviour nice good quality of food near to airport clean room washroom
Stayed 1 night in Aug 2022

4/10 Poor

Shiv
Disliked: Cleanliness, property conditions & facilities
This property is not very good. The bathrooms were not clean. There were no towels; no bedsheets; I had to ask for each of them. The air conditioning is extremely slow in cooling the room. The approach road is really narrow and busy. The staff was OK.
Stayed 1 night in Aug 2022

10/10 Excellent

Ajay
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Ajay
Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation staff was very cooperative Wi-Fi service was nice it’s very much homely good maintenance
Stayed 1 night in Aug 2022

10/10 Excellent

Rajveer
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Aug 2022

10/10 Excellent

Yash Pal
Stayed 1 night in Jul 2022

10/10 Excellent

Rojayan
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the ambience of this hotel, better than any other in the same location
Stayed 1 night in Aug 2022