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"Check in process was smooth. Good selection for breakfast."

"Nice facility and great service. "

"The staff at this hotel are extremely friendly and attentive—from the front desk to the shuttle drivers and restaurant staff. Breakfast is complimentary every day, and the staff are constantly clearing tables to keep the dining area clean and comfortable. If you are carrying luggage, they immediately step in to help without hesitation. Even a simple glance at any staff member is enough for them to ask if you need assistance. The room is cleaned daily, with fruit and snacks thoughtfully restocked every day. You can regularly see the cleaning crew throughout the hotel, which truly shows their attention to cleanliness and detail. My wife especially enjoyed both the public hot spring and the in-room hot spring. The shuttle service is always on time, making transportation easy and stress-free. I also heard that a new and improved online shuttle reservation system is in the works, which will make booking much easier for visitors who do not have phone service to call and make reservations. An outstanding stay with excellent service and care in every detail. Highly recommended."

"The snacks are great!"

"Very courteous, polite. Very clean. Amazing hot spring. Breakfast is great. Lovely property. I would come back again."

"The property is very walkable to the main street. The staff are very friendly and accommodating. The place is well kept. We like breakfast the most. Menu were very simple but very good."

"Excellent front room comfortable & spacious with the river view over the wetlands & mountain at sunset outstanding. Good Chinese smorgsborg breakfast. Six minute walk to MTR, south to Taipei, north to Tamsui for food, ferry, tourist shops, old streets, Red & Hobe Fort. We have used this hotel as a base to explore food, hiking, cycling but it is such good value it can be difficult to book as lots of locals use it. "

"Very nice hotel and staff. Hot Springs piped to the room was unexpected but welcome! "

"Staff was very helpful and the indoor hot springs tub was enjoyable."