Crossgates Hotels from ₹6,291

"OK, but I would question the cleanliness when you find dog mess on the rear decking area when you arrive."

"The window was locked with the lock broken, so could not open it making it suffocating and hot inside. The washroom exhaust fan was not working making it stuffy. We tried contacting the host but the replies were always after 24 hours (leading it to no help during the stay). No response on compensation also because of the inconvenience. Poor hosting :( we have videos as proof but cannot upload as there is only option of photos"

"Helpful staff, clean room, good food."

"Convenient for our stay"

"This new business in a refurbished premises offers comfortable and well-appointed accommodation and a great atmosphere."

"Owners were charming. They have made the hotel so special."

"Superb lovely experience. Staff very friendly and helpful where possible. Cosy, food was fantastic and spa jacuzzi has fab view"

"Very clean room, but on the small side, and bathroom was tiny, comfy bed, staff fantastic, breakfast was ok, small carpark, but plenty on street parking, very handy location"

"A fabulous old building, a very enjoyable stay."

"A charming, 'old school', hotel, with friendly and attentive staff. Plenty of stairs to help one keep fit! Excellent choice of cooked breakfasts, with tasty local ingredients."

"It was great. Service was excellent."

"The location was excellent and the amenities are fantastic."

"Good to stay in a lovely old building with perfect and very helpful staff Couldn’t have had a more relaxing and enjoyable stay"

"A very well presented and convenient hotel for Hay on Wye and the surrounding areas. Staff were friendly and welcoming. The room itself was comfortable and finished to a high standard. Would be perfect for couples or solo travellers wanting to explore the local area. Will definitely be back."

"Overall a lovely experience. The location was beautiful and the house very tidy. No complaints at all. The hot tub was a special bonus Highly recommend this property"

"Very comfortable and clean and lovely breakfast."

"Excellent location, friendly staff, good food, good service. Will definitely stay again if we are in the area."

"Stunning location, right by the river - lovely views from bedroom and breakfast room. Easy, flexible check-in which was very helpful and breakfast was delicious. There is a lovely pub close by, about a 5 minute walk that did great food and nice wine. Thank you for a lovely stay!"

"Great location"