Search Chalets in Crail

"Pleasantly surprised at the facilities in this hotel for the price. Comfortable beds and lovely toiletries as well as a stocjed minibar and tea making tray. Room was quiet and there was good parking outside. Staff were very friendly and efficient. Good atmosphere in the bar area with lots of big screens to watch sport on tv. Would certainly stay again "

"Hotel was clean and staff were excellent from the reception staff ,restaurant staff and the lovely lady on duty in the Soa on Saturday morning . We felt that the room we were allocated was on the small side and an attic room and although the property did ask on numerous occasions if we had any disabilities and did convey that there was no lifts in the property we didn’t appreciate that our room would be an attic room on the 3rd floor . Although we aren’t disabled the climb to the attic was a bit much at times . This room was comfortable enough the fact that there was no window to open and the windows were small and the only view we had was sky .This was not what was shown on the booking site . The room wound be ideal for single occupancy . The shower cubicle was on the small side and a shower curtain instead of a screen . The room was clean but is in need of some repair . Bathroom window felt really loose when I opened it as no fan in bathroom to allow steam to disperse and when trying to close it I thought it was going to break . This did not spoil our stay as the Staff were attentive and very efficient . Food was delicious. Overall a great experience and if we were to revisit I would make sure that we didn’t book a small attic room ."

"A perfect stay for our golfing trip. "

"Looved our stay thank you"

"Excellent simple accommodation with shared bathroom. Extremely clean, warm and relatively quiet (for an old building). No notification of door key code as promised but staff resident so no issues with 21:00 check-in. Would definitely stay again."

"Great rooms"

"Stay in Rufflets Hotel, St Andrews (27-30th Apr 26) for quick break. Good Stuff: Hotel in beautiful surroundings just approx 30mins walk from centre of St Andrews. Beautiful gardens to explore and plenty of free parking for car. Staff all pleasant (though service sometimes slow, possibly due to being understaffed for hotel size). Bedroom good size with added touches of coffee/tea facilities, bottled water and shortbread, which were all replenished daily. Bathroom spacious and added bonus of freestanding bath (which my wife appreciated) and separate shower cubicle with quality towels, body gel, shampoo etc. Extra touch of hooks on doors (always something I look for) to hang up outdoor coats was appreciated; the number of Scottish 5-star hotels I have stayed in that do not do this is amazing. In a country prone to regular rain showers where do they expect you to put your wet coats 😫 I have been forced in past to hang on back of chairs or over top of doors (though not an issue on this occasion) Bad Stuff: Stayed in Room 36 and we found the bed to be a bit soft for our liking and view was it had seen better days. The bathroom although tastefully decorated was looking a bit tired and wallpaper coming loose unnecessarily in several place (a bit of paste and 10mins would sort this). The shower ceiling was also crumbling in several areas and certainly looked unsightly and not expected in a 4-Star hotel. Quality of restaurant food was very disappointing and again expected better. "

"Beware light sleepers of L001 and L002, under the bar and restaurant. Noise every night to the wee hours."

"Good Hotel , although the service from the staff was poor at the bar and breakfast "