Search Spa Hotels in Cozumel

"Awesome"

"Staff always excellent. Vicky, Fernando and Axel stood out and always went above and beyond. Inside bartenders were also very attentive. At gaviota for breakfast santiago worked non stop to ensure glasses were full and tables cleaned. THere is a reason we continue to return there"

"I do not want to reflect this on the staff at all as all personnel were extremely helpful attentive and friendly. But there are things that are needing improvement. The food was terrible 😭breakfast lunch and dinner was yucky! The only saving grace was the hibachi . Only buffet for breakfast and lunch and if you are Lucky to get a reservation at a a specialty restaurant at night . That’s the only à la carte ordering. The property needs updating and remodeling all around my shower head was hanging on the wall and we had to make it work with the in shower clothes line just as one example. The couple we went with had sewer water back up into their bathroom because of the rain. No one tells you that this resort isn’t even finished! There is a section that has unfinished hotel pads . The lobby has couches without cushions so upon entering you are Already scared of what the heck 5k has purchased."

"Loved Our Stay. Great Hotel, great location, great breakfast and most of all, the staff are amazing!"

"Would stay here again"

"The location itself was stunning. The grounds are maintained well and the beach was very clean. The food served at both the buffets were surprisingly good (except for the deserts). The cocktails were not made well. Our air conditioner in our room only worked on low and wouldn’t get the room colder than 25 Celsius which is better than nothing considering the heat. The nightclub room wasn’t open every night and the air conditioning in there was working well either. The bar in the nightclub was not operating at the time of our visit. The spa wasn’t fully staffed so we were never able to make an appointment. "

"Nice quiet vacation "

"The all resort was really run down. The restaurants food was mostly bad."

"We visit Park Royal over spring break every year, and have done so for the last 10 years or so. Every year, they make improvements. Recently, they upgraded both the outdoor and indoor bars. The updates are wonderful. Special shout-out to our favorite server, Jorge! He is the best! Much love, brother! You can find better all-inclusive resorts in Cancun, Cabo, etc., but what you can't find in those areas is the world's largest swimming pool. The ocean in Cozumel is the best for swimmers, snorkelers, and divers. And unlike the mainland, there's also never any seaweed. Crystal clear, beautiful water full of coral and marine life. It's a world treasure! Cozumel is our favorite all-inclusive destination, and Park Royal is our favorite resort on the island. We love it. We will be back next year. Thank you!!!"